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Park Lane Hotel, New York

4 stars
36 Central Park SNew YorkNY10019United States of America, 800-491-6126
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Good3.9 / 5
Location
Great location
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
2570See all 2,570 Hotels.com reviews
From 5,207 reviewsTripAdvisor Traveller Rating

Park Lane Hotel, New York

Hotel Info: 866-539-8117

from $159
  • Deluxe Double Room, 2 Double Beds, City View
  • Deluxe Room, 1 King Bed, Park View
  • Deluxe Room, 1 Queen Bed, City View
  • Premier City View Queen/King
  • Premier Room, 1 King or 1 Queen Bed (Partial Park View)
  • Deluxe Suite, 1 King Bed, Park View
  • Executive, One Queen Bed, City View
  • Executive, One King Bed, City View
  • Executive Studio Suite, 1 King Bed, Park View
  • Deluxe Double Room, 2 Double Beds, Park View
  • Executive Room, 1 King Bed, Park View
  • Executive, Two Double Beds, Park View
  • Room (Bed selected at Check-In)
  • Executive Double Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 628 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room (up to 55.12 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Lane
  • Park Lane
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York

Policies

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100 per night

Pet deposit: USD 100 per stay

  • Resort fee: USD 35.93 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 58 per day

Rollaway beds are available for USD 35 per night

Buffet breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1971
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Park Lane Hotel, New York’s small print

Also known as

  • Hotel Lane
  • Park Lane
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York

Policies

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100 per night

Pet deposit: USD 100 per stay

  • Resort fee: USD 35.93 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 58 per day

Rollaway beds are available for USD 35 per night

Buffet breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 2570 reviews

Park Lane Hotel, New York
Outstanding5.0 / 5
I live a few blocks away and needed a room while friends were visiting. The Park Lane is a lovely old-world New York hotel. Rooms are falling apart but not shabby; linens/toiletries/touches are excellent. Spacious for the category and convenient to several subway lines/museums/shopping. A great location for tourists.
1 night trip
Park Lane Hotel, New York
Fair2.0 / 5
I made reservations for 12 of our staff to stay at this hotel while at a meeting. We have used this hotel many times directly with a corporate contract and thru hotels.com. Our staff found they were being charged an additional "convenience charge" for each day. Some of our staff complained to the hotel and the charges were quickly waived which tells me they were trying to get away with additional charges as long as no one complained. Staff turn over is often and they are hard to deal with. This is the reason why I now use hotels.com to book there but since this additional charge was added I feel like they are being deceitful. We might look into other hotels that are just as convenient in location to our meeting place.
2 night business trip
Park Lane Hotel, New York
Outstanding5.0 / 5
Luxury, location and value
Best ever stay in NYC. We were upgraded to a junior suite with a spectacular view of Central Park.
1 night trip with friends
Park Lane Hotel, New York
Fair2.0 / 5
Great location, unfortunate experience.
The location right next to central park was great. Returned to room one night and the entire floor I was on smelled strongly of marijuana. Called front desk to ask if my room could be changed as the odor was coming into the he room and they stated they could not change my room at my "type." Not exaggerating, it smelled as if someone was clam baking the room directly across from me. They did state they would send security and cleaning service. I declined the cleaning because the smell was not coming from my room and therefore did not want perfume in my room to mask the smell. I expected at least to be able to be moved once they confirmed the odor at this price point of a hotel. I do understand that a hotel of this size can't control all of its customers but they seemed successful enough to at least cover my parking for the inconvenience. Although great views and location, this experience will probably have me looking at a different hotel next time I'm in NYC.
1 night romance trip
Park Lane Hotel, New York
Excellent4.0 / 5
SOLID 4-star hotel
Variable quality of Front Desk staff; otherwise, this is a 5-star-but-dated property with a 15-star location, ALL other staff could NOT be NICER or more HELPFUL. There is some deferred maintenance that's just not going to get done, like new tubs; baths are small compared to 2017 luxury properties. Offsetting: the charm of a well designed property, resulting in a very European feel. It's a SOLID 4-star property with many 5-15 star attributes. Lots of fashionable guests from offshore, they appreciate the faded elegance. We had to "do a little work" with the front desk to make our stay excellent: mission accomplished. Will we be back? ABSOLUTELY !
3 night romance trip

See all reviews

Park Lane Hotel, New York

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