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The Rubens at the Palace

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Front of property
Royal Room, 1 King Bed (Royal Mews View) | View from room
Premium bedding, in-room safe, individually decorated
Suite (Master) | Premium bedding, in-room safe, individually decorated
Classic Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Overview of The Rubens at the Palace

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The Rubens at the Palace

5.0 star property
Luxury hotel with 2 restaurants, near Buckingham Palace

9.0/10 Superb

1,023 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is $261
Price available on 2/26/2023
Map
39 Buckingham Palace Road, London, England, SW1W 0PS

Room options

About this area

What's nearby

  • In London City Centre
  • Buckingham Palace - 6 min walk
  • Hyde Park - 13 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 20 min walk
  • Piccadilly Circus - 22 min walk
  • Leicester Square - 24 min walk
  • London Eye - 25 min walk
  • Oxford Street - 28 min walk
  • Marble Arch - 28 min walk
  • Natural History Museum - 33 min walk

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London City Airport (LCY) - 43 min drive
  • Luton Airport (LTN) - 44 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • London Victoria Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 6 min walk
  • Charing Cross Station - 23 min walk
  • Victoria Underground Station - 5 min walk
  • St. James's Park Underground Station - 8 min walk
  • Hyde Park Corner Underground Station - 12 min walk

Restaurants

  • Coffee Geek and Friends - 2 min walk
  • Buckingham Coffee Lounge - 2 min walk
  • Zizzi - 3 min walk
  • The Cask and Glass - 3 min walk
  • Browns Victoria - 3 min walk
Map

About this property

The Rubens at the Palace

The Rubens at the Palace puts you in a great location, within a 15-minute walk of Hyde Park and Buckingham Palace. For a bite to eat, guests can check out The English Grill, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within a short drive of Big Ben and London Eye. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Victoria Underground Station is 5 minutes and St. James's Park Underground Station is 8 minutes.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (GBP 70 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Use of nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1911
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • Afrikaans
  • Chinese (Mandarin)
  • Danish
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 45 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 500 per pet, per stay

Parking

  • Valet parking costs GBP 70 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property uses eco-friendly cleaning products. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Does The Rubens at the Palace offer free cancellation for a full refund?
Yes, The Rubens at the Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rubens at the Palace?
As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on Feb 26, 2023 start from $261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rubens at the Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Rubens at the Palace?
Yes, pets are welcome. There's a charge of GBP 500 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Rubens at the Palace?
Yes. Valet parking costs GBP 70 per night.
What are the check-in and check-out times at The Rubens at the Palace?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Rubens at the Palace and nearby?
The Rubens at the Palace has 4 bars.
Are there restaurants at or near The Rubens at the Palace?
Yes, there are 2 onsite restaurants, featuring British cuisine. Nearby restaurants include Zizzi (3-min walk), The Cask and Glass (3-min walk), and Browns Victoria (3-min walk).
What's the area around The Rubens at the Palace like?
The Rubens at the Palace is in London City Centre, a short 5-minute walk from Victoria Underground Station and 13 minutes' walk from Hyde Park. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

nightmare stay
horrible experience. the floors are creaky, only rain head shower in bath, no toiletries on the vanity. the A/C unit made horrible noises all night long. there is no gym on the property despite the false advertisement. one small elevator for the entire hotel . outdated and dull finishes. this is 3 star hotel at best !
Phillip, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable hotel with helpful staff.
Pat, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful Stay
Our stay at the Rubens was overall quite nice. The room was clean and tidy and equipped with everything we needed. The staff was also extremely friendly and helpful. We would stay here again if we're ever in the area. Our only complaint would be that the listing specifically states "Free use of nearby fitness center". However, upon our stay at the hotel, we were told by the front desk that it would be an additional 30 GBP per person to use the partner facilities.
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a wonderful little gem of a hotel.
This was a smaller more traditional hotel that is full of character and characters. Totally amazing location. I was there for 12 nights and loved it.
GINA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rene Roberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the Reuben by the Palace
Stepping in to the hotel was a breath of fresh air very welcoming and helpful staff beautiful surroundings. The rooms are small as the building is old like the majority of hotel rooms in London, but the bed was comfortable. The room is quiet and clean and we enjoyed nice touches like slippers by the bed chocolates on the pillow classical music playing when you walk in your room and a rope refreshing and relaxing. And an unbeatable location. Directly behind Buckingham Palace close to Victoria station in museums.
Jennifer, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good location, staff are great, guest are pompous.
Not my cup of tea. Over priced for what it is.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

D, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review