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All properties in Boston, Massachusetts, United States of America

The Lenox Hotel Boston

Luxury hotel in Back Bay with 3 restaurants and bar/lounge

  • Free WiFi
From
$315

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  • Lobby
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61 Exeter Street, Boston, 02116, MA, United States of America
9.4.Exceptional.
  • Stayed in a basic king room overlooking Boylston Street. Room was a little tight with…

    Sep 16, 2021

  • Beds needs to be changed out. Most uncomfortable. Parking should be prorated if staying…

    Sep 3, 2021

See all 940 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Shopping
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

What’s around

  • In Back Bay
  • Newbury Street - 1 min walk
  • Boston Marathon Finish Line - 1 min walk
  • Boston Public Library - 1 min walk
  • Copley Place - 3 min walk
  • Prudential Tower - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Superior Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Executive Room, Fireplace
  • Executive Room, 2 Queen Beds, Fireplace

What’s around

Landmarks

  • In Back Bay
  • Newbury Street - 1 min walk
  • Boston Marathon Finish Line - 1 min walk
  • Boston Public Library - 1 min walk
  • Copley Place - 3 min walk
  • Prudential Tower - 4 min walk
  • Copley Square - 5 min walk
  • Trinity Church Boston - 5 min walk
  • Hynes Convention Center - 6 min walk
  • John Hancock Tower - 6 min walk
  • The Shops at Prudential Center - 7 min walk

Getting around

  • Logan International Airport (BOS) - 9 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 25 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 25 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 34 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 36 min drive
  • Back Bay Station - 6 min walk
  • Boston Yawkey Station - 24 min walk
  • Boston Ruggles Station - 25 min walk
  • Copley Station - 2 min walk
  • Prudential Station - 6 min walk
  • Arlington Station - 9 min walk
Profile: Back Bay

Profile: Back Bay

Back Bay is recognized for its architecture and churches, and visitors here can see top sights like Newbury Street and Copley Place. This historical neighborhood in Boston is well-known for its library and restaurants.

Check out popular landmarks such as Copley Square and Prudential Tower, and enjoy the area's historical sites. During your visit, enjoy fun activities like tours, along with interesting places such as Boston Marathon Finish Line.

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61 Exeter Street, Boston, 02116, MA, United States of America

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets stay free (dogs only)
  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 65 per day; includes in/out privileges)
  • Onsite extended parking (USD 65 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1900
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish
  • Thai
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 20 and USD 50 per person (approximately)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Valet parking costs USD 65 per day with in/out privileges
  • Extended parking costs USD 65 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

State tax ID - C0015530350

Also known as

  • Boston Hotel Lenox
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston
  • Boston Lenox
  • Boston Lenox Hotel
  • Hotel Lenox
  • Hotel Lenox Boston
  • Lenox Boston
  • Lenox Boston Hotel
  • Lenox Hotel
  • Lenox Hotel Boston

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Lenox Hotel Boston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 65 per day. Extended parking costs USD 65 per night. Electric vehicle charging is available.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 50 lbs per pet.
  • You can check in from 4:00 PM - 1:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Globe Bar & Cafe (4-min walk), MET Back Bay (4-min walk), and OAK Long Bar + Kitchen (4-min walk).
  • No, this hotel doesn't have a casino, but Encore Boston Harbor (7-min drive) is nearby.
  • Have fun with nearby activities like cycling and boat tours. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
9.4.Exceptional.
  • 6.0.Good

    Very Underwhelming

    On the good side, service was friendly and efficient, and the location is excellent. The breakfest was also excellent. On the critical side, the decor was lousy - designer must have been going for an opulent, old world European vibe but missed. Everything is poorly lit. Dark lobby, dark hallways, dark and heavy materials, altogether unattractive. There were also permanent (read not regularly cleaned) decorative throw pillows on the linens - gross, amateur unhygenic mistake. The bathroom was small and had been inadequately cleaned. Dirty soap dish in the shower and hairs on the shower enclosure. Finally, the sink handle came loose and sprayed a gusher of water all over for several minutes until maintenance arrived. Upon check-out, all we received in the way of an apology was "Oh, so sorry that happened." Not close to the exceptional hotel its held out to be.

    1 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Always Great!

    We stay at the Lenox every time we're in Boston. And since we have 2 kids in college there, it's a lot. Always extremely professional. The rooms are old but well-maintained and clean. The bar is great. The restaurant is tasty. And the hotel itself is nicely located near both colleges and Newbury street (food, drink, dessert). My only complaint is the cost of parking. Way too high versus what I can get on Spothero, etc.

    Mark, 2 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous

    Beautiful lobby. Spacious, charming room. Great location. We will stay here again!

    Christine, 1 night trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend getaway

    Fabulous stay and it was our first time at Lenox as we had been staying at the Westin Coplay for many many years but realized the Lenox experience was the Best

    fawad, 1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay. Friendly staff, clean and comfortable rooms, delicious brunch. Def would stay here again.

    Jay, 1 night trip with friends, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Hotel

    It was amazing

    Gil, 1 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely

    Lovely hotel in perfect location. The rooms are a bit dark but the lobby is beautiful and everyone is really friendly.

    Sonia, 4 night trip with friends, Aug 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Room was too small and old looking. Needs a facelift

    roya, 1 night business trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the Lenox.

    Our stay at The Lenox was outstanding. They have three bars/restaurants onsite and it's just in the middle of everything. We stayed one night for a show in the theater district and we walked everywhere. Lovely hotel, lovely staff, perfect location. Couldn't ask for more. I'm local and have stayed at a lot of the hotels in Boston but the Lenox might be my new favorite.

    Lauren, 1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Susan

    Excellent location and staff was so kind and polite

    Brian, 1 night family trip, Aug 10, 2021

    Verified Hotels.com guest review

See all 940 reviews