Quality Hotel & Suites At The Falls

Photo gallery for Quality Hotel & Suites At The Falls

Primary image
Indoor pool
Indoor spa tub
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Quality Hotel & Suites At The Falls

Quality Hotel & Suites At The Falls

2.5 star property
Hotel with indoor pool, near Old Falls Street

6.8/10 Good

985 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
The price is $135
Price available on 7/27/2022
Map
240 1st Street, Niagara Falls, NY, 14303
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Spa tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 3 min walk
  • Niagara Falls State Park - 5 min walk
  • Maid of the Mist - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Goat Island - 11 min walk
  • Aquarium of Niagara - 13 min walk
  • Cave of the Winds - 13 min walk
  • American Falls - 15 min walk
  • Clifton Hill - 17 min walk
  • Fallsview Indoor Waterpark - 18 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls Station - 4 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive

About this property

Quality Hotel & Suites At The Falls

When you stay at Quality Hotel & Suites At The Falls, you'll be in a fantastic location, just a 5-minute walk from Seneca Niagara Resort & Casino and Niagara Falls State Park. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Rainbow Bridge and Maid of the Mist are within just a 10-minute walk. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 206 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - 7 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Taking the kids

  • Children stay free

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Business center/computer access
    • Newspaper
    • Faxes
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Laundry facilities
    • Housekeeping
    • Additional inclusions

Optional extras

  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 20.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

6.8

Good

6.6/10

Cleanliness

7.3/10

Staff & service

6.6/10

Amenities

6.3/10

Property conditions & facilities

6.1/10

Eco-friendliness

4/10 Fair

Dirty
The hotel definitely needs to improve a lot its cleanness
Felipe, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Quality Inn - Niagara Falls
The outlet in the bathroom did not work-it was not fixed before I left and I had to use an outlet in the living room to dry my hair and curl my hair/there were no towels in the bathroom when I arrived. The hotel was older. The service was quick, courteous. The parking was in 2 different places and not sufficient for all guests-some had to park off-set. The mattress was lumpy.
Linda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service
The service wasnt good the breakfast was poor, a ask for a toilets paper never bring it so sad. When i arrived all the hall to the room was bed closing all the floor.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

RavindraReddy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

lenox, 2-night trip
Verified Hotels.com guest review

2/10 Poor

WORST Hotel. Rooms are not clean, stuff are very rude, rooms keys are not working and multiple time needs to go to reception to fix it. Parking validation also not working.
Santosh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pretty decent hotel, nice walkable location in Niagara Falls. In the middle of everything
Ashok, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It was really bad experience
It’s was not a good experience. The service was really really bad. There was empty buffet breakfast almost nothing was there. Some weird man was in the hotel restroom was taking something like marijuana or something. Get issues with parking permit. Overall it was really bad experience. I don’t think I will book that hotel again.
Biswajit, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Sara, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Extremely dated with stains on walls and ceilings. Said room had Queen sofa bed but it’s a twin futon. There was not a single towel in the room when we arrived. The staff did bring a roll away bed for an additional $10. The staff was helpful but does not make up for the grout stains, wall/ceiling stains, which gives it a feeling of being dirty.
Amy, 1-night family trip
Verified Hotels.com guest review