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Sofitel Marseille Vieux Port, Marseille

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
36 Boulevard Charles LivonMarseilleBouches-du-Rhone13007France, 800-491-6126
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Outstanding4.6 / 5
Location
Great location
Room
Great room
Bar
Bar is awesome
Cleanliness
Could use a good cleaning
176See all 176 Hotels.com reviews
From 2,016 reviewsTripAdvisor Traveller Rating

Sofitel Marseille Vieux Port, Marseille

Hotel Info: 866-539-8117

from $159
  • Superior Room, 1 Queen Bed
  • Luxury Room, 1 Queen Bed, View
  • Classic Twin Room, 1 Single Bed
  • Luxury Room, 1 Queen Bed, Terrace, View
  • Room (DEACTIVATED)
  • Classic Double Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed, Balcony, View
  • Room (DEACTIVATED)
  • Superior Room, 1 Queen Bed, Harbor View
  • Junior Suite, 1 King Bed, Harbour View
  • Superior Room, 2 Single Beds (Fitness and So Spa access)

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Sofitel Hotel Marseille Vieux Port
  • Sofitel Marseille Vieux Port
  • Marseille Sofitel
  • Sofitel Marseille Vieux-Port Hotel Marseille
  • Sofitel Marseille Vieux Port Hotel

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Valet parking costs EUR 25 per night

Rollaway beds are available for EUR 50 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1975
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

So Spa has 4 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

Les Trois Forts - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Sofitel Marseille Vieux Port, Marseille’s small print

Also known as

  • Sofitel Hotel Marseille Vieux Port
  • Sofitel Marseille Vieux Port
  • Marseille Sofitel
  • Sofitel Marseille Vieux-Port Hotel Marseille
  • Sofitel Marseille Vieux Port Hotel

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Valet parking costs EUR 25 per night

Rollaway beds are available for EUR 50 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 176 reviews

Sofitel Marseille Vieux Port, Marseille
Good3.0 / 5
Great room but bad room service.
The room was very comfortable and clean. the lobby of hotel was stylish. I had a lovely view of the port.. but the quality of the food brings the star rating to 3. I ordered room service twice - one dish was listed as pasta w ham and truffle oil. What I got was a bowl of very dry macaroni (! which is a children's pasta!) and dry little cubes of not flavorful ham...and not a trace of truffle oil in sight. I was so hungry I just ate it and had to add salt, pepper, and butter to give the dish any flavor. The other order was for the chicken with potatoes dauphinois and mushrooms. The chicken was such a poor quality piece of meat and the skin was not crispy as a roast chicken should be. It was soggy and as a result the mushrooms underneath also were very wet. The entire dish tasted as if someone had boiled the ingredients in water and then poured extra warm water on top. The potatoes dauphinois were terrible..very dry and not creamy the way this dish should taste. I'm glad I ate out for the rest of my meals. The food is dissapointing and I hope they will make improvements.
3 night trip
Sofitel Marseille Vieux Port, Marseille
Outstanding5.0 / 5
Thumbs up!
Fantastic
2 night family trip
Sofitel Marseille Vieux Port, Marseille
Outstanding5.0 / 5
Superb hotel ... best service I've had in a long time ...
1 night romance trip
Sofitel Marseille Vieux Port, Marseille
Excellent4.0 / 5
Stunning views of Marseille
New, modern, clean with superb views. Lobby a bit disappointing and room a bit small, but great location: we walked all over Marseille . Price is steep, and rooms overlooking port were offered for an additional 50 euros per night. 7th floor restaurant has fabulous views; we did breakfast buffet for 27 euros and sat for about 2 hours eating and looking at the port.
2 night romance trip
Sofitel Marseille Vieux Port, Marseille
Good3.0 / 5
Was disappointed with the service when there were noise issues with the room, but otherwise the service was fine. The hotel rooms themselves have many lovely amenities (including a giant two-person tub) but the location is a bit of a trek from Vieux Port and the very cool Panier neighborhood. The pool is also much smaller than the pictures suggest, and is mostly shaded in the afternoon (I was there in July) so each day there was competition for the increasingly few chairs in the sun. Close to the public beaches, and right next door to the Jardin du Pharo (lovely for a picnic) but be ready to deal with buses, taxis, driving in Marseille or a lot of walking.
2 night romance trip

See all reviews

Sofitel Marseille Vieux Port, Marseille

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