Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi

Overview of Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3.0 star property
Suburban hotel with indoor pool, near St. Jacobs Market District Visitor Information Centre

8.8/10 Fabulous

135 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $158
Price available on 7/4/2022
Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • 24-hour fitness center
  • Children's pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
For families
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 2 min walk
  • University of Waterloo - 38 min walk
  • St. Jacobs Outlets - 1 min drive
  • St. Jacobs Country Playhouse - 1 min drive
  • Conestoga Mall - 5 min drive
  • RIM Park - 6 min drive
  • Wilfrid Laurier University - 10 min drive
  • Waterloo Central Railway Station - 14 min drive
  • Waterloo Park - 13 min drive
  • Centre In The Square - 10 min drive
  • TheMuseum - 15 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 67 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 85 min drive
  • Kitchener Station - 11 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 31 min drive
  • Guelph Central Station - 31 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

When you stay at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel, you'll be within a 10-minute drive of University of Waterloo and St. Jacobs Market District Visitor Information Centre. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Also, this hotel is within a short drive of Wilfrid Laurier University. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 66 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Barbecue grills
  • Private dining
  • Free reception (select days)

Taking the kids

  • Children's pool

What to do

  • Hiking/biking trails
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Golf cart on site

Facilities

  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • 18 holes of golf
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Oven
  • Toaster oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very Good

Otman, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

JeanPaul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unexpected experience from the room condition.
We stayed in Room 409 for two days from 16 to 18 of June 2022. The room very dirty. Everything was very disgusting including the silverware, glassware, and the fridge, the bathroom tile, and the sheets for the bed was full with other people hairs. There did offer another new room but the bed did not seem fresh or clean. The next day the conversation with the manager on duty was not respectful for us the customer. Please see the attached images for the hotel room.
Bathroom tile with dry booger
Bathroom tile with dry booger
One of the bed was clean and the another one was not
Dirty fridge
Witold, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Room was clean and complete with a kitchenette and a view of the St. Jacob’s Farmers Market. Only negative was that we we asked for dish soap but never received it from the front desk. The shampoo seemed to have been watered down as well so we asked for a new bottle and got it. Pool was great with the splash pad, kids had fun!
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nadia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was a comfortable stay... I enjoyed the swimming pool and the water was nice and warm. I just wished there was a hot tub and sauna! The room is clean and modern but the remote for the TV was missing and there was no bar soap in the washroom. Other than that, it was a good experience.
Susie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice short stay
We had a lovely but short stay at the Staybridge Suites. The unit was clean and comfortable. Hotel was across the street from the St. Jacobs farmers market which was fantastic.
David, 1-night family trip
Verified Hotels.com guest review