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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Plaza Kokai Cancún

3-star3 stars
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500, Mexico

3-star hotel with 2 restaurants, near Las Palapas Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 179 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Comfort
Comfortable
Breakfast
Breakfast can be improved

Hotel Plaza Kokai Cancún

from $21
  • Standard Room, 2 Double Beds
  • Junior Suite
  • Superior Room, 1 King Bed
  • Superior 2 Double Beds City View
  • Superior Double Room, 1 Queen Bed
  • Economy Room

What’s around Hotel Plaza Kokai Cancún

Top spots nearby

Recommended by this property

  • Las Palapas Park (6-minute walk)
  • Puerto Cancun Marina Town Center (15-minute walk)
  • Plaza Las Americas (18-minute walk)
  • La Isla Shopping Mall (5.3 mi / 8.5 km)
  • Cancun Interactive Aquarium (5.3 mi / 8.6 km)
  • Dolphin Discovery (7.2 mi / 11.6 km)
  • Delfines Beach (7.6 mi / 12.3 km)
  • El Rey Ruins (7.7 mi / 12.4 km)
  • Ventura Park Cancun (9.6 mi / 15.5 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:30 AM

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Personal motorized watercraft on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Tasca - Onsite bar.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Plaza Kokai Cancún’s small print

Also known as

  • Hotel Plaza Kokai
  • Hotel Plaza Kokai Cancún
  • Hotel Plaza Kokai Cancún Cancun
  • Plaza Kokai Cancún
  • Plaza Kokai Cancún Cancun
  • Plaza Kokai Hotel
  • Hotel Plaza Kokai Cancún Hotel
  • Hotel Plaza Kokai Cancún Cancun
  • Hotel Plaza Kokai Cancún Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 213 reviews

Poor 2.0
Nightmare
Disfunctional elevator, poor Wi-Fi connection, broken A/C, paper-thin walls, and bad location. Far, far away from the beach. Tiny pool that's always cold as sunshine never gets there. If you want your vacations ruined, then stay there. This place is an overpriced nightmare.
us2 night trip
Very Good 8.0
satisfactory
When we arrived we were pressured by a sales rep who wanted to sell us or represent another resort. we told them that we were not interested but forcibly kept telling us otherwise. we were not very happy but other than that we had a good time at the Plaza Kokai.
Ruth, us4 night trip with friends
Exceptional 10.0
Cheap & Cheerful
Greattoom rate and good location of centre near very nice cafes and bars! Hotel needs updating but room was clean and comfortable.
Carolyn, us3 night trip with friends
Fair 4.0
Not coming back
Bad odor in the bathroom. Very old and noisy ac
mx1 night trip
Exceptional 10.0
good stay
Nice hotel, very friendly staff, room was spacious, clean and comfortable. Did not have time to use pool or bar facilities. Good stay for downtown Cancun, great food market close by, not to expensive for airport transfer. local area a little dark at night. Air con not super cold but enough to keep the room at an ok temp. wifi not great in room but good in lobby.
Holly, nz2 night romance trip

Hotel Plaza Kokai Cancún

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