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All properties in McAllen, Texas, United States of America
1 room, 2 adults

DoubleTree Suites by Hilton Hotel McAllen, McAllen

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Microwave
1800 S 2nd St, McAllen, TX, 78503, United States of America

Family-friendly hotel with indoor pool, near La Plaza Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • My room was not ready at check in time. I was finally checked in at 4:30 and was given 2…Aug 2, 2020
  • It was horrible our room had water coming in due to the storm leaks on the 9th floor…Jul 28, 2020

DoubleTree Suites by Hilton Hotel McAllen, McAllen

from $159
  • Suite, 1 King Bed with Sofa bed
  • Suite, Multiple Beds
  • Suite, 2 Double Beds (Conference Table)
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Conference Table)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)

What’s around DoubleTree Suites by Hilton Hotel McAllen, McAllen

Landmarks

  • La Plaza Mall - 17 min walk
  • Rio Grande Regional Hospital - 1 min walk
  • McAllen Medical Center - 4 min walk
  • Fireman's Park - 26 min walk
  • Quinta Mazatlan - 29 min walk
  • Chase Texas Tower - 31 min walk
  • McAllen Heritage Center - 33 min walk
  • Cine El Rey Theatre - 37 min walk

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 35 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 9:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to get details. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle from 9:00 AM to 5:00 PM

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
  • Free use of nearby fitness center
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5760
  • Conference space size (meters) - 535
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe

DoubleTree Suites by Hilton Hotel McAllen, McAllen’s small print

Also known as

  • Embassy Suites Hotel McAllen
  • Embassy Suites McAllen
  • McAllen Embassy Suites
  • DoubleTree Suites Hilton Hotel McAllen
  • DoubleTree Suites Hilton McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel
  • DoubleTree Suites by Hilton Hotel McAllen McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Full breakfast is offered for an extra charge of USD 13.00 for adults and USD 7.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree Suites by Hilton Hotel McAllen, McAllen

  • Does DoubleTree Suites by Hilton Hotel McAllen offer free cancellation for a full refund?
    Yes, DoubleTree Suites by Hilton Hotel McAllen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at DoubleTree Suites by Hilton Hotel McAllen?
    Yes, there's free self and extended parking.
  • Is there a pool at DoubleTree Suites by Hilton Hotel McAllen?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at DoubleTree Suites by Hilton Hotel McAllen?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at DoubleTree Suites by Hilton Hotel McAllen?
    You can check in from 3:00 PM to 10:00 PM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability).
  • Are there restaurants at or near DoubleTree Suites by Hilton Hotel McAllen?
    Yes, there's an onsite restaurant. Nearby restaurants include Olive Garden (12-min walk), Palenque Grill (14-min walk), and Santa Fe Steakhouse (0.9 mi).
  • Is airport shuttle service offered by DoubleTree Suites by Hilton Hotel McAllen?
    Yes, a free airport shuttle is available from 9:00 AM to 5:00 PM on request.

Recent reviews

Fabulous 8.8 From 624 reviews

Exceptional 10.0
Best hotel in valley
Great place very fancy!
Myra, us1 night trip with friends
Very Good 8.0
Comfy
Okay, pool needs more safety hazards
Michelle, us1 night family trip
Poor 2.0
DO NOT RECOMMEND.
Arrived and settled in. Not even 30min in I have a movie playing and getting a call complaint over the tv. High priced room for poor service. Room isn’t worth the money. Appliances weren’t even working. Refrigerator wasn’t working. AC was hot. Couldn’t even sleep comfortably. Didn’t even spend time in the room to avoid disturbance. Waste of money.
us1 night trip
Exceptional 10.0
Great Birthday getaway during this pandemic. Very clean and safe.
Imelda, us2 night family trip
Exceptional 10.0
Great place to stay
We love staying at Double Tree Suites by Hilton when we travel to McAllen, it is clean, normally they have warm cookies! (always a plus) except this time they didn't because of covid.
Esmeralda, us1 night trip
Exceptional 10.0
my fav hotel
Very lovely hotel. Staff was excellent.
Amanda, us1 night trip
Exceptional 10.0
Felt like a home away from home
Staff was very helpful and place was very welcoming.
Myrna, us1 night trip
Exceptional 10.0
It was good. Booked an extra day. Disappointed that the bar and restaurant was closed in the hotel.
David, us2 night family trip
Exceptional 10.0
Everything was excellent!!!
Naville, us1 night family trip
Poor 2.0
I frequent this hotel multiple times a year. My family likes the room sizes and indoor pool. We usually enjoy our stay
Alma, us1 night family trip

DoubleTree Suites by Hilton Hotel McAllen, McAllen

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