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Embassy Suites Kansas City - Plaza

3.5-star hotel with indoor pool, near Kansas City Art Institute

  • Free on-the-go breakfast
From
$120

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220 W 43rd St, Kansas City, 64111, MO, United States of America
6.6.Good.
  • Breakfast and happy hour were garbage but the pool is nice and the evening staff were…

    Jan 21, 2022

  • Wonderful stay. The only issue was heat. Maybe its me but I cannot get any hotel to give…

    Jan 16, 2022

See all 746 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Shopping
Walkable
Safe
  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 266 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Fitness center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Number of living rooms
  • Premium TV channels

What’s around

  • In Country Club Plaza Area
  • Kansas City Art Institute - 8 min walk
  • Nelson-Atkins Museum of Art - 14 min walk
  • Uptown Theater - 17 min walk
  • University of Missouri-Kansas City - 18 min walk
  • University of Kansas Medical Center - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)
  • Premium Suite, 2 Double Beds, Non Smoking
  • Family Suite, Multiple Beds
  • Basic Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Country Club Plaza Area
  • Kansas City Art Institute - 8 min walk
  • Nelson-Atkins Museum of Art - 14 min walk
  • Uptown Theater - 17 min walk
  • University of Missouri-Kansas City - 18 min walk
  • University of Kansas Medical Center - 28 min walk
  • Riot Room - 6 min walk
  • Kemper Museum of Contemporary Art - 7 min walk
  • Mill Creek Park - 10 min walk
  • Fountain of Neptune - 12 min walk
  • 39th Street West - 15 min walk

Getting around

  • Kansas City International Airport (MCI) - 29 min drive
  • Kansas City Union Station - 5 min drive
  • Independence Station - 19 min drive
  • Lee's Summit Station - 25 min drive
  • Area shuttle
map
See on map
220 W 43rd St, Kansas City, 64111, MO, United States of America

At a glance

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 21.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1
  • Steam room
  • Golfing nearby
  • Sauna

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

220 West - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 (rates may vary)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 21.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Embassy Suites Hotel Kansas City Plaza
  • Embassy Suites Kansas City Plaza
  • Embassy Suites Kansas City
  • Kansas City Embassy Suites
  • Embassy Suites Kansas City Plaza Hotel
  • Embassy Suites Kansas City - Plaza Hotel
  • Embassy Suites Kansas City - Plaza Kansas City
  • Embassy Suites Kansas City - Plaza Hotel Kansas City

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Embassy Suites Kansas City - Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 21.00 per night.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, 220 West. Nearby restaurants include Westport Ale House (5-min walk), Port Fonda (5-min walk), and Julep (5-min walk).
  • No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (11-min drive) and Argosy Casino (16-min drive) are both nearby.
  • Embassy Suites Kansas City - Plaza has an indoor pool and a sauna, as well as a steam room.
6.6.Good.
  • 2.0.Poor

    Dirty room

    Super dirty room! Carpet so nasty and full of trash under bed and next to nightstand. No cleaning service! Will never return

    Guillermo, 3 night family trip, Jan 14, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great service; property needs cosmetic updates

    The hotel staff were warm and responsive. They did what they could to make our stay comfortable. The property itself is in significant need of updating. The carpet in our room was stained, the blanket for the pullout bed was ragged, mirrors were crooked, wallpaper was peeling, the TV was outdated, and the bathroom door stuck. Some cosmetic updates would help this hotel be a really terrific place to stay.

    Kristie, 1 night family trip, Jan 4, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Don’t stay here

    This place was nice in the ‘70’s, it’s disgusting now. Same stains on room carpets in 1980 still there. Water savings shower head provided no water for shower though continually leaked to the point it has eroded the porcelain in the shower . All facets in room leaked. Water temp was all over the place but never what you wanted. Breakfast was a gross joke. Though I loved this place in the early 80’s, I’ll never come back until it’s leveled and rebuilt. For the $200/night cost there are much better options in the plaza. Very disappointing stay for an Embassy!

    Kate, 4 night family trip, Dec 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok place to stay

    Homeless people camped just east of property, water damage to ceiling of bathroom. Nice pools. Hotels.com offered us to buy $10 and receive $25 credit at Hotel for snacks and such. Hotel would not honor this and Hotels.com said they will give us this for our next visit.?

    1 night family trip, Dec 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Nasty place

    Horrible nasty hotel for the money and bums living in tents all around the place wouldn't recommend to anyone

    Luke, 2 night trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel was fine, but honestly expected more from an Embassy. The elevators were super slow, so ended up using the stairs the whole stay. Happy Hour was disappointing. Only one beer choice and low shelf liquor were the complimentary options. Breakfast was packed and messy, so ended up going out instead.

    1 night trip with friends, Nov 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Dirty

    This place is filthy

    MaryEllen Murray, 1 night trip, Oct 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    On site parking being $20 per night per car was not clearly explained. For the additional $20 there were more hotels in that price range. Hotel is much older and dated than the pictures suggest. Staff was friendly.

    Michael, 1 night family trip, Oct 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Elevator was not working entire weekend waited 35 minutes on average and Sunday was almost an hour.

    DAVID, 2 night family trip, Oct 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and Excellent Location

    Great stay at this hotel. The location was excellent and it was clean.

    Sharon, 3 night family trip, Oct 18, 2021

    Verified Hotels.com guest review

See all 746 reviews