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Embassy Suites by Hilton Kansas City Plaza

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Reception

Overview of Embassy Suites by Hilton Kansas City Plaza

Embassy Suites by Hilton Kansas City Plaza

3.5 star property
3.5-star hotel in Kansas City with indoor pool and restaurant
6.6 out of 10 Good
6.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
The price is $135
Price available on 6/18/2023
Map
220 W 43rd St, Kansas City, MO, 64111
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Business center
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Living room
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Midtown - Westport
  • Crown Center - 42 min walk
  • Nelson-Atkins Museum of Art - 2 min drive
  • University of Kansas Medical Center - 3 min drive
  • LEGOLAND® Discovery Center - 5 min drive
  • Science City at Union Station - 6 min drive
  • Kansas City Convention Center - 7 min drive
  • T-Mobile Center - 7 min drive
  • Kansas City Zoo - 10 min drive
  • Starlight Theatre - 11 min drive
  • Kauffman Stadium - 12 min drive

Getting around

  • Kansas City International Airport (MCI) - 30 min drive
  • Kansas City Union Station - 10 min drive
  • Independence Station - 25 min drive
  • Lee's Summit Station - 25 min drive
  • Area shuttle

Restaurants

  • Starbucks - 6 min walk
  • Levee Bar & Grill - 3 min walk
  • Taco Bell - 6 min walk
  • Denver Biscuit Company - 5 min walk
  • Broadway Cafe - 6 min walk
Map

About this property

Embassy Suites by Hilton Kansas City Plaza

Embassy Suites by Hilton Kansas City Plaza puts you within a 15-minute drive of Arrowhead Stadium and T-Mobile Center. Guests can take a dip in the indoor pool or grab a bite to eat at 220 West, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 21.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Video-game console
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

220 West - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 21.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

Does Embassy Suites by Hilton Kansas City Plaza offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Kansas City Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites by Hilton Kansas City Plaza?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Kansas City Plaza on Jun 18, 2023 start from $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton Kansas City Plaza?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites by Hilton Kansas City Plaza?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites by Hilton Kansas City Plaza?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Kansas City Plaza?
Yes. Self parking costs USD 21.00 per night.
What are the check-in and check-out times at Embassy Suites by Hilton Kansas City Plaza?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites by Hilton Kansas City Plaza?
No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (11-min drive) and Argosy Casino (16-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Kansas City Plaza and nearby?
Embassy Suites by Hilton Kansas City Plaza has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Embassy Suites by Hilton Kansas City Plaza?
Yes, there's an onsite restaurant, 220 West.
What's the area around Embassy Suites by Hilton Kansas City Plaza like?
Embassy Suites by Hilton Kansas City Plaza is in Midtown - Westport, a short 14-minute walk from Nelson-Atkins Museum of Art and 17 minutes' walk from Uptown Theater. Travelers say this hotel is in a good location.

Reviews

6.6

Good

6.7/10

Cleanliness

7.6/10

Staff & service

6.7/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

My overall stay what great. The only issue I had was the person who checked me in could use some Customer service training.
Bishop, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don't Stay Here
Don't Stay Here. The hotel is very old and worn and kept up with maintenance. -black mold on celing and walls of bathroom -Bathroom leaked from the room above -TV was old, outdated and had a fuzzy unclear picture
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Everything was wonderful wish the hot tub wasn't broke but otherwise perfect
Brandi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

It was a staycation for my husband and I. Just wanted to relax order some movies and swim. Had constant trouble with the room key not working to get into the pool and couldn't watch a single move due to the tv not working. We called the front desk and it took about 45 minutes before someone got to the room. They got it to work after 30ish minutes then quit working 5 minutes later. The room smelled as if it wasn't cleaned properly it was very musty. We have stayed at this hotel before and never had issues until now. It was very disappointing
Elizabeth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No bueno
Overall bad experience. You would think it being an embassy that things would be help to a higher standard. Within our group (8 couples) 6 people rooms had moldy ceilings, ours was cracked (photos), carpets were dirty. I understand you can’t control who stays at your hotel but kids running up and down the halls banging on people’s doors at all hours of the night is a little unacceptable. Cleanliness is something you can control. For how much I paid for a 2 night stay I was better off staying at a holiday inn or something for 1/2 the price.
Stains and dirty rugs
Stains
Cracked ceilings
Shanna, 2-night trip
Verified Hotels.com guest review

6/10 Good

Never again
The front desk people that checked us in did not tell us about wifi or thay you had to have a special pool key. The hot tub had gross bubbles in it. I would say we were in there less and 5 mins. The toilet was loosefrom the floor and ran during the night. To top it off, the curtains had dripping blood satins on thwn that looked like something from a crime scene. Luckily we did not spend time in our room other than to sleep. We were super disappointed. Definitely not worth the money. They did comp us 1/3 of the price was all. We will definitely not stay there again.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

The parking of the hotel was overpriced and crowded. The hotel room was nice but overpriced as well. Probably because of the weekend that we picked. Breakfast was mediocre.
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Katelin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not organized
The check in was great! The only thing that bothers me is the pool area. The first pool with down which means the other pool is good but limited. It was packed with so many children and families trying to take turns to use it. I could not enjoy the hot tub because the children was jumping and swimming in the hot tub. I felt the hot tub is a danger to children due to the temperature and their size of the body. I wished there’s a rule for no children in the hot tub and it does bother those who want to relax and quietness in the hot tub from a long day. And what’s horrible about the pool area and the people and kids used the towels and throw them on the floor. Wished they have a hamper for wet and dirty towels to keep the pool area clean. And lastly, the room was nice. Since I am deaf, the closed caption on the TV in the living room was garbled so I could not enjoyed the movies and the TV was very old. The TV in the bedroom did not work at all. No movies or TV shows would come on so I had to watch movies on my phone or iPad to relax. And the fridge were not cold at all but was full of freezer ice build up and that is what kept out cold foods cold. I wished I knew there’s no free parking but had to pay $21 to use the parking to park my car. I went over my spending limit as a small family just for one night which did not go as expecting.
Robin, 1-night family trip
Verified Hotels.com guest review