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1 room, 2 adults

Embassy Suites Kansas City - Plaza, Kansas City

3.5-star3.5 stars
220 W 43rd St, Kansas City, MO, 64111, United States of America

3.5-star hotel with indoor pool, near Kemper Museum of Contemporary Art
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.2
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Location is ok
Cleanliness
Could use a good cleaning
551See all 551 Hotels.com reviews
From 2,199 reviews

TripAdvisor Traveller Rating

Embassy Suites Kansas City - Plaza, Kansas City

from $118
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)
  • Premium Suite, 2 Double Beds, Non Smoking
  • Family Suite, Multiple Beds
  • Basic Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Kansas City - Plaza, Kansas City

Landmarks

  • In Westport
  • Kemper Museum of Contemporary Art - 7 min walk
  • Nelson-Atkins Museum of Art - 12 min walk
  • Country Club Plaza - 13 min walk
  • Liberty Memorial - 45 min walk
  • University of Missouri-Kansas City - 32 min walk
  • Riot Room - 6 min walk
  • Kansas City Art Institute - 8 min walk

Getting around

  • Kansas City, MO (MCI-Kansas City Intl.) - 30 min drive
  • Kansas City Union Station - 5 min drive
  • Independence Station - 26 min drive
  • Lee's Summit Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1977
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

220 West - This restaurant serves lunch and dinner.

Embassy Suites Kansas City - Plaza, Kansas City’s small print

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Embassy Suites Hotel Kansas City Plaza
  • Embassy Suites Kansas City Plaza
  • Embassy Suites Kansas City
  • Kansas City Embassy Suites
  • Embassy Suites Kansas City Plaza Hotel

Optional extras

Self parking costs USD 18.00 per night

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 9.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Wired Internet access is available in public areas for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 551 reviews

Exceptional 10.0
Family trip
My family and myself had a great time and hotel is in a great location.
Mark, usFamily trip
Very Good 8.0
Staff was rude but good stay outside of that.
Unfriendly staff, most were rude. Room was descent and breakfast was good. I was there for 3 days.
Brooke, usOther trip
Poor 2.0
Not customer focused
Unfortunately our stay was not very enjoyable and management didn't seem too concerned when I shared this with them. To started they hosted a party that filled the hotel and lobby with kids. The pool and jacuzzi were overrun making it look like Caddyshack. Happy hour was nice in that they offered unlimited drinks and snacks, but again kids were running through the area. It carried over into the morning where breakfast was very chaotic with so many people and no hotel staff managing the situation. No one managing the packs of kids and no one managing the hordes of people they allowed in the building. They didn't even notify us of the party. On Monday they switched breakfast hours without any notification, so we missed it. I spoke with the concierge who didn't seem too interested in addressing any of this. The room TVs did not function properly, one sink did not have hot water and the room was clean but dated. Front desk did not pick up the phone twice when I called to ask questions. Basically I would avoid this place as management doesn't seem to care too much about the guest experience. They offer some great things then undermine it with very poor customer service.
Gerald, us2 night family trip
Very Good 8.0
Nice hotel - easy walk to Country Club Plaza
Nice hotel for a family with an easy walk to Country Club Plaza. The room was a nice size and very comfortable and quiet. A few things such as the carpet could have been cleaner, and the bathtub barely drained due to scale buildup. The complimentary breakfast buffet offered a nice variety, but the quality was only so-so. It's still much better than a standard "continental" breakfast at most hotels. My family and I went to the pool during the day and had a lot of fun. Later in the evening it was very crowded and we avoided it. We will certainly consider staying here again the next time we're in KC.
Jeffrey, usFamily trip
Exceptional 10.0
favorite place to stay when on kansas city! only suggestion: extra trash can- have the one in living area, but have another by sink in bedroom
Thomas, usRomance trip

Embassy Suites Kansas City - Plaza, Kansas City

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