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Embassy Suites San Antonio NW, San Antonio

3.5 stars
7750 Briaridge DrSan AntonioTX78230United States of America, ‏‎855-239-9484
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Good3.7 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Comfort
Uncomfortable
Cleanliness
Dirty
382See all 382 Hotels.com reviews
From 809 reviewsTripAdvisor Traveller Rating

Embassy Suites San Antonio NW, San Antonio

Hotel Info: 855-239-9484

from $119
  • King, Premium Suite, 1 King Bed, Non Smoking
  • Suite, Accessible, Non Smoking
  • King suite
  • Two doubles suite
  • Suite, One King Bed, Roll In Shower
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 13920
  • Conference space size (meters) - 1293
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Plaza Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recent reviews

Good 3.7 /5 from 382 reviews

Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
NOT HAPPY! I PAID TO BE TOLD OFF AND CALLED A LIA
My stay was not good due to a lot of renovating of hotel. Not a pretty view. The worst thing was given key to a room that was already occupied. I was told of in front of my kids by the person in the room. I had my kids with me and had to go all the way down to the lobby and the lady made it seem as if I was lying. I told her go yourself and see that you gave me keys to a room that was occupied. Very bad experience.
1 night family trip
Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
Terrible...there was a possum in the hotel..enough said
2 night family trip
Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
Disappointed!!!! Please Book Another Location
My family and I were thoroughly disappointed in this location. It is undergoing renovation so I expected a little bit of confusion, but I was not expecting total disorganization.During our first day, we noticed that the tub drain was clogged. We called down to the front desk to report the issue. After about an hour we called back because no one had shown up to fix the problem. The front desk told us that they could not find maintenance and that the maintenance staff were not answering their radio. She told us she would have to call a manager (who was off-site) to try to contact maintenance. After another 30 minutes, someone finally showed up and my children could finally bathe. Also, upon check-in I asked if the made to order breakfast was still being served since the atrium area was under construction. The front desk informed me that the made to order breakfast was still being served, it had only been moved to the restaurant. The next morning when we arrived to the restaurant, a pre-made breakfast in warming trays was awaiting the guests. So, the normal made to order breakfast was not available. The only option was what they had already prepared which was not hot at all.We ended up taking the kids to another place for breakfast. Another concern was that only two of the four elevators were running, so it was an extremely long wait for the elevators. We were on the 4th floor and started taking the stairs. I was extremely disappointed in the Embassy Suites.
2 night family trip
Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
DO NOT STAY UNTIL CONSTRUCTION IS DONE
Do not stay there until the renovations are finished. It is just not worth it. When you pay a little extra to stay at a nice place, you pay for the experience as well as the room. Due to the construction, the experience sucks, the rooms have a strong paint odor, you will PAY FULL PRICE, and Embassy Suites does not care. If I would have known that this was going on, I would have taken my 180 bucks and stayed at the Omni.
1 night romance trip
Embassy Suites San Antonio NW, San Antonio
Good3.0 / 5
Under construction!
Hotel was under construction, dusty and noisy! Not knowing this when book for weekend rate.
2 night family trip

See all reviews

Embassy Suites San Antonio NW, San Antonio

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