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Embassy Suites San Antonio NW, San Antonio

3.5 stars
7750 Briaridge DrSan AntonioTX78230United States of America, ‏‎855-239-9484
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Good3.8 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Cleanliness
Dirty
Comfort
Uncomfortable
375See all 375 Hotels.com reviews
From 785 reviewsTripAdvisor Traveller Rating

Embassy Suites San Antonio NW, San Antonio

Hotel Info: 855-239-9484

from $107
  • King, Premium Suite, 1 King Bed, Non Smoking
  • Suite, Accessible, Non Smoking
  • King suite
  • Two doubles suite
  • Suite, One King Bed, Roll In Shower
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 13920
  • Conference space size (meters) - 1293
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Plaza Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recent reviews

Good 3.8 /5 from 375 reviews

Embassy Suites San Antonio NW, San Antonio
Good3.0 / 5
The hotel is going thru renovation so it's a bit messy and dirty.
2 night business trip
Embassy Suites San Antonio NW, San Antonio
Excellent4.0 / 5
This an older Embassy Suites hotel but it is under current construction. With that being said, it's still a great hotel and my family and I had no issues at all with our recent 3 night stay... The front desk was fast at check-in and provided anything that was requested by myself and my family. The free manager's reception with complementary alcohol drinks and snack and the loaded breakfast options , makes this a hard to beat hotel if you are with a big group because in the end not paying for breakfast saves you tons of time and hassle oh and $$$$$...
3 night family trip
Embassy Suites San Antonio NW, San Antonio
Fair2.0 / 5
Ghetto.
You get what you pay for. This will be our last stay there. It's gotten too ghetto.
1 night family trip
Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
Reservations At The Wrong Hotel
Rooms was smelly & carpet was sooo dirty. The kids feet were black and the bottom of pink flip flops were the same black. The bedroom area was hot. This time around we did not have a clean room experience. I know hotel being renovated and I think some of the contractors might have stayed in the room. I'm guessing that is why the carpet was filthy, the room & bedding smelled sweaty smell.
1 night family trip
Embassy Suites San Antonio NW, San Antonio
Poor1.0 / 5
Shame on you!!! Be warned!
The hotel was under remodel construction which we did not know about, I had even call before booking and it was not mentioned. The water was shut off during the day and you basically had to buy water @ 2.50 per bottle from the " make shift" registration room. ( there was no longer a lobby it was being jackhammered). Of course to get " the price" we did we had to chose the non-refundable option but I would think that the room would at the very least have had water during the day...isn't there a reasonable level of service that needs to be provided? This was not met, I "give it" to some of the staff that they were doing the best they could in a construction zone, but at some point you have to just close up shop, get the work completed as soon as possible, and reopen. This was my family's one vacation of the year that we save and scrap for and Embassy Suites really let me down as a husband and father to two small children for a safe and comfortable place to stay during our time in San Antonio/ SeaWorld. My 6 year old daughter got hurt tripping on an unmarked transition from a hallway jackhammered floor to a bathroom floor which was a 3-4- inch difference in height. We reported it to the registration room and had asked that at the very least they paint it for anyone else but had noticed several days later nothing had been done. We had got stuck in one of the elevators at one point, we have water from the ceiling leaking our room and causing mildew other issues.
5 night family trip

See all reviews

Embassy Suites San Antonio NW, San Antonio

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