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Novotel Metz Centre, Metz

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Place Des ParaigesCentre Saint Jacques, MetzMoselle57000FranceGreat location! See map

4-star hotel in Metz with outdoor pool, restaurant
  • Free WiFi
Great location
Fantastic service
Could use a good cleaning
Vibe is not too good
238See all 238 reviews
From 987 reviewsTripAdvisor Traveller Rating

Novotel Metz Centre, Metz

from $100
  • Standard Room
  • Standard Room
  • X-Superior room with queen bed
  • Superior Room
  • XX-Superior room with king bed
  • X-Superior suite with 1 queen size bed
  • xSuperior Suite with 1 double bed
  • X-Executive Room
  • Superior Room
  • xGroup Rate
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 3 floors


  • Check-in time noon-noon
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • 1 per room


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
Working away
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1979
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 23-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Novotel cafe - Overlooking the pool, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Novotel Metz Centre, Metz’s small print

Also known as

  • Novotel Hotel Metz Centre
  • Novotel Metz Centre
  • Metz Novotel
  • Novotel Metz
  • Novotel Metz Centre Hotel


Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 0.17 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 45

Self parking costs EUR 12 per night

Buffet breakfast is offered for an extra charge of EUR 16.50 for adults and EUR 0 for children (approximately)

Pets are allowed for an extra charge of EUR 6.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Metz Centre, Metz

Top spots nearby

Recommended by this property

  • Place d'Armes (3-minute walk)
  • Metz Cathedral (3-minute walk)
  • Musee de la Cour d'Or (3-minute walk)
  • Porte des Allemands (5-minute walk)
  • Centre Pompidou-Metz (11-minute walk)

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 30 min drive
  • Metz Station - 13 min walk
  • Metz North Station - 9 min drive
  • Metz Ars-sur-Moselle Station - 18 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.6 From 238 reviews

Novotel Metz Centre, Metz
Very Good8.0
Novotel Metz
Great location, nice and comfortable rooms. Fantastic town.
Robert, us3 night business trip
Novotel Metz Centre, Metz
Very good
Piscine agréable , très bon restaurant , très bon petit déjeuner
Delphine, us2 night family trip
Novotel Metz Centre, Metz
Great town, not so great hotel
We stayed at the Novotel Metz for one week, and chose it because of the good reputation we heard about the hotel chain. There aren't many options for higher-end hotels in Metz, so options were quite limited. The location is perfect; right in the center of the town, and just down the street from the Mairie and cathedral. The hotel room felt outdated--everything from furniture to the carpet, which had several stains. The hotel staff weren't friendly whatsoever. These problems though are minimal at most. Our main complaint against Novotel Metz is that at the end of our stay, they charged us an additional €200 for daily buffet breakfasts that we did not order. Upon receiving the checkout bill, everything was in French, we didn't know what all these charges were, and the hotel staff offered no explanation. It wasn't an option we chose when booking the hotel, so we're left wondering how a hotel with this "great reputation" could screw up that badly. To make matters worse, they offered no apology at all. Staff was aloof and didn't seem to care. In the end we were able to get a refund, but they should have comped a free stay at another location, because that would be the only reason we'd stay at another Novotel.
A Traveler, us7 night family trip
Novotel Metz Centre, Metz
Very Good8.0
Would stay here again!
Good breakfast, good-size room, shopping and restaurants in same area, great pool. Plenty of parking, just a little tight getting in and out of parking garage. We had some difficulty with the door in our room but very secure!
Patti, us2 night romance trip
Novotel Metz Centre, Metz
European Holiday
Decent location. It was more like a motel, than a hotel
Tari, us2 night romance trip

See all reviews

Novotel Metz Centre, Metz

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