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Novotel Metz Centre, Metz

4 starsThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Place Des ParaigesCentre Saint Jacques, MetzMoselle57000France, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
290See all 290 Hotels.com reviews
From 859 reviewsTripAdvisor Traveller Rating

Novotel Metz Centre, Metz

Hotel Info: 866-539-8117

from $96
  • Superior Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed
  • Standard Room, Multiple Beds
  • Standard Room, 1 Double Bed
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • 1 per room

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Novotel Hotel Metz Centre
  • Novotel Metz Centre
  • Metz Novotel
  • Novotel Metz
  • Novotel Metz Centre Hotel

Policies

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 0.17 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 45

Self parking costs EUR 12 per night

Buffet breakfast is offered for an extra charge of EUR 16.50 for adults and EUR 0 for children (approximately)

Pets are allowed for an extra charge of EUR 6.00 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1979
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 23-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Novotel cafe - Overlooking the pool, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Novotel Metz Centre, Metz’s small print

Also known as

  • Novotel Hotel Metz Centre
  • Novotel Metz Centre
  • Metz Novotel
  • Novotel Metz
  • Novotel Metz Centre Hotel

Policies

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 0.17 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 45

Self parking costs EUR 12 per night

Buffet breakfast is offered for an extra charge of EUR 16.50 for adults and EUR 0 for children (approximately)

Pets are allowed for an extra charge of EUR 6.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 290 reviews

Novotel Metz Centre, Metz
Outstanding5.0 / 5
Very good
Piscine agréable , très bon restaurant , très bon petit déjeuner
2 night family trip
Novotel Metz Centre, Metz
Good3.0 / 5
Great town, not so great hotel
We stayed at the Novotel Metz for one week, and chose it because of the good reputation we heard about the hotel chain. There aren't many options for higher-end hotels in Metz, so options were quite limited. The location is perfect; right in the center of the town, and just down the street from the Mairie and cathedral. The hotel room felt outdated--everything from furniture to the carpet, which had several stains. The hotel staff weren't friendly whatsoever. These problems though are minimal at most. Our main complaint against Novotel Metz is that at the end of our stay, they charged us an additional €200 for daily buffet breakfasts that we did not order. Upon receiving the checkout bill, everything was in French, we didn't know what all these charges were, and the hotel staff offered no explanation. It wasn't an option we chose when booking the hotel, so we're left wondering how a hotel with this "great reputation" could screw up that badly. To make matters worse, they offered no apology at all. Staff was aloof and didn't seem to care. In the end we were able to get a refund, but they should have comped a free stay at another location, because that would be the only reason we'd stay at another Novotel.
7 night family trip
Novotel Metz Centre, Metz
Excellent4.0 / 5
Would stay here again!
Good breakfast, good-size room, shopping and restaurants in same area, great pool. Plenty of parking, just a little tight getting in and out of parking garage. We had some difficulty with the door in our room but very secure!
2 night romance trip
Novotel Metz Centre, Metz
Good3.0 / 5
European Holiday
Decent location. It was more like a motel, than a hotel
2 night romance trip
Novotel Metz Centre, Metz
Outstanding5.0 / 5
Excellent choice for our stay
Excellent enjoyable over night stay. Location is great, in the center of everything. Many restaurants in nearby area. Grocery stores nearby. Nice room, good breakfast. Kids enjoyed the swimming pool and little toy they got. Will definitely stay here again when returning to Metz.
1 night family trip

See all reviews

Novotel Metz Centre, Metz

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