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Extended Stay America Los Angeles - Ontario Airport, Ontario

2.5 stars
3990 Inland Empire BlvdOntarioCA91764United States of America, 800-658-6760
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2.8 / 5
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Breakfast
Breakfast can be improved
Amenities
Amenities are not the best
115See all 115 Hotels.com reviews
From 71 reviewsTripAdvisor Traveller Rating

Extended Stay America Los Angeles - Ontario Airport, Ontario

Hotel Info: 800-658-6760

from $73
  • Studio Doubles Smoking
  • Studio King Smoking
  • Signature Studio One King Non-Smoking
  • Signature Studio One King Non-Smoking
  • Studio One Queen Non-Smoking
  • Studio Queen Smoking
  • Studio Doubles Non Smoking
  • Studio One King Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Los Angeles Airport Hotel Ontario
  • Extended Stay America Los Angeles Ontario Airport Hotel
  • Extended Stay America Ontario Airport
  • Los Angeles Ontario Airport
  • Extended Stay America Los Angeles Ontario Airport

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Golfing nearby
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Los Angeles - Ontario Airport, Ontario’s small print

Also known as

  • Extended Stay America Los Angeles Airport Hotel Ontario
  • Extended Stay America Los Angeles Ontario Airport Hotel
  • Extended Stay America Ontario Airport
  • Los Angeles Ontario Airport
  • Extended Stay America Los Angeles Ontario Airport

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 115 reviews

Extended Stay America Los Angeles - Ontario Airport, Ontario
Fair2.0 / 5
Eh, good for the price.
Stayed here for Labor Day weekend for Nocturnal Wonderland. I had stayed here before for a rave and it was ok, price was good, so I booked again. For the price, the stay was reasonable but the room was a little lackluster. It had a little kitchenette with 2 stove top burners, but you have to ask the concierge for cooking utensils if you want to use them. We called down for some extra towels because there were 4 of us, they had zero extra towels, we had to wait till after 3 when they finished the laundry. The second floor had kind of a funk to it, it smelled like someone left their blow dryer on their hair too long, thought it would go away, it didn't. Drab lighting, drab carpets, drab curtains. Pretty convenient location though, not too far from the mall, gas stations, the freeway, restaurants. If you're just looking for a bed and a cheap stay, book here. If you expect hospitality and things a little on the nicer side, go elsewhere.
3 night trip with friends
Extended Stay America Los Angeles - Ontario Airport, Ontario
Fair2.0 / 5
Terrible
Was told by hotels.com and the hotel itself, free coffee would be part of the service breakfast and coffee did not receive any coffee or any kind of breafeast rolls said it had free Wi-Fi but they ask for your credit card information I asked for a coffee pot but never received it went to take a shower and had to cockroaches in the shower call down to room service at the front desk to advise them nobody answered went downstairs and there was a female and a blue shirt she looked like she was a maid service had dirty clothes on advised her and all I got was okay I'll let him know terrible Place very terrible and I only work 3 miles away from there and I had to stay there do too because of fire in the past where I live would definitely not recommend this place to anybody
1 night business trip
Extended Stay America Los Angeles - Ontario Airport, Ontario
Poor1.0 / 5
Would not refer this place to anyone
This hotel is in a decent location. We expected a clean place . The staff was very friendly.It was very dirty inside and out.There was a few not so friendly people hanging out ouside and it was very stinky inside .
1 night business trip
Extended Stay America Los Angeles - Ontario Airport, Ontario
Good3.0 / 5
Too tight for comfort
Service was friendlyn but the bathroom was so small u had to climb on the toilet to close the door.
1 night trip with friends
Extended Stay America Los Angeles - Ontario Airport, Ontario
Poor1.0 / 5
Hotel Stay was horrible, room that I was I was infected with bed bugs , all my employees lost some personal property and nothing was replaced. Staff and manager including insurance claim company felt to reach back to me . If I was you I wouldn't stay here .
7 night business trip

See all reviews

Extended Stay America Los Angeles - Ontario Airport, Ontario

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