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3 Palms Napa Valley Hotel & Suites, Napa

2 stars
853 Coombs StNapaCA94559United States of America, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
WiFi
WiFi system needs upgrading
383See all 383 Hotels.com reviews
From 245 reviewsTripAdvisor Traveller Rating

3 Palms Napa Valley Hotel & Suites, Napa

Hotel Info: 866-539-8117

from $149
  • Standard Double Room, 2 Double Beds
  • Suite, 1 King Bed
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 Queen Bed with Sofabed
  • Standard Double Room
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Suite, 1 Double Bed, Accessible, Jetted Tub
  • Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Jetted Tub
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Jetted Tub
  • Standard Room, 1 Queen Bed
  • Suite, 1 Queen Bed, Accessible, Jetted Tub
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is 11 AM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • 3 Palms Hotel Napa Valley
  • 3 Palms Napa Valley
  • 3 Palms Napa Valley Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per night

In the hotel

Things to do
  • Outdoor pool
Working away
  • 24-hour business center
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
  • One meeting room
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 25-inch TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

3 Palms Napa Valley Hotel & Suites, Napa’s small print

Also known as

  • 3 Palms Hotel Napa Valley
  • 3 Palms Napa Valley
  • 3 Palms Napa Valley Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 383 reviews

3 Palms Napa Valley Hotel & Suites, Napa
Good3.0 / 5
Convenient over Comfort
The hotel was "fine"...but not great. Def. could use a remodel. Bed was SUPER uncomfortable. Also, the A/C unit in our room would only work occasionally before we had to manually reset it at the plug on the wall. Great walking distance to everything. I'm glad we got a deal on this location...would not have paid more than we did to stay here.
2 night romance trip
3 Palms Napa Valley Hotel & Suites, Napa
Excellent4.0 / 5
Clean and comfortable. Very nice helpful check in
Great for downtown walking, restaurants, shopping
1 night romance trip
3 Palms Napa Valley Hotel & Suites, Napa
Outstanding5.0 / 5
We enjoyed our stay, easy parking, good location, nice rooms and friendly staff. Would stay there again.
2 night romance trip
3 Palms Napa Valley Hotel & Suites, Napa
Fair2.0 / 5
Karen...Napkins
The staff was rude from the moment we walked in. We asked if there was a possibility of checking in early and the woman at the front desk Karen could not wait to tell us know without even checking what room we were in. We asked to use the bathroom so we could change to go wine tasting because we had driven up in sweats and they have no bathroom on site for their guest. But Karen did pull out a map and direct us to Napkins Bar and Grill where we could have a cocktail and use the bathroom. And if we told them Karen sent us we would get a complimentary appetizer. We decided against Napkins and to change in the car. When we went back to check in we watch several other guests having issues from room size to lack of parking on site. We had selected a double bed and were provided with a single with no closet. The coffee machine was in the bathroom gross. When we called to ask about or double bed room Karen stormed down to our room and asked us if we unplugged our phone after calling to ask about the room. What! She let us know that they were all full and that your website hotels.com had not had us in a double room. We also had the oldest TV I've seen in a long time in our room that didn't even work. The location to downtown is great but that's all you are paying for.
1 night trip with friends
3 Palms Napa Valley Hotel & Suites, Napa
Good3.0 / 5
Two Nights in Downtown Napa
We booked this hotel for its downtown Napa location and low price in comparison to other hotels in the area. The parking is pretty limited, but there is a larger lot just around the corner. Bed wasn't very comfortable. TV was fuzzy and there were very limited channels. I couldn't find any available outlets to plug in my phone and ended up plugging it into one of the USB ports in the back of the TV. Bathtub has jets, but they sprayed all over the bathroom when I turned them on.
2 night romance trip

See all reviews

3 Palms Napa Valley Hotel & Suites, Napa

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