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Hilton Nairobi, Nairobi

4 stars4 stars
Mama Ngina StreetPo Box 30624, Nairobi00100Kenya, 855-239-9397
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Pool
Great pool
Service
Fantastic service
100See all 100 Hotels.com reviews
From 1,176 reviewsTripAdvisor Traveller Rating

Hilton Nairobi, Nairobi

Hotel Info: 855-239-9397

from $98
  • Deluxe Room, 1 King Bed, Terrace
  • Presidential Suite
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Suite, 1 King Bed, Business Lounge Access, Tower
  • Junior Suite, 2 Queen Beds, Business Lounge Access, City View
  • Executive Room, 1 Single Bed, Business Lounge Access
  • Room, 1 Queen Bed (with Working Desk)
  • Twin Hilton Guest Room
  • Deluxe Room, 1 Queen Bed (with Working Desk)
  • Twin Hilton Deluxe Room
  • Executive Room, 1 King Bed, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Also known as

  • Hilton Hotel Nairobi
  • Hilton Nairobi
  • Nairobi Hilton
  • Hilton International Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Nairobi Hilton International
  • Hilton Nairobi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 4000 per night

Buffet breakfast is offered for an extra charge of KES 2800 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

WiFi is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for KES 1700 per stay (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The hotel spa's massage rooms offer relaxing massage treatments. Guests are welcome to take a steam or sauna bath after treatment.

Dining

Travellers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Sale E Pepe Restaurant - This restaurant serves dinner only.

Pool Garden Restaurant - This restaurant serves lunch only.

Cafe American - This café serves breakfast, lunch, and dinner.

Jockey Pub - This pub serves lunch and dinner.

Hilton Nairobi, Nairobi’s small print

Also known as

  • Hilton Hotel Nairobi
  • Hilton Nairobi
  • Nairobi Hilton
  • Hilton International Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Nairobi Hilton International
  • Hilton Nairobi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KES 4000 per night

Buffet breakfast is offered for an extra charge of KES 2800 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

WiFi is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for KES 1700 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for KES 1700 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 100 reviews

Hilton Nairobi, Nairobi
Outstanding5.0 / 5
USA Phenomenal Stay
pros - the water in the bathroom was very hot - the pool was heated - the staff was vehement about ensuring our comfort - we had beautiful fresh roses in our room - In the evenings we received complimentary juice and snacks - there was candy with evening turn down - Our toiletries in the restroom were replenished twice daily - The rooms are very spacious - We had a refrigerator in the room stocked with plenty of bottled water, a variety of teas, coffees, and individually wrapped cookies Special thanks again to John GM, Pauline Guest Services, and Moses Duty Manger. The Young’s
19 night business trip
Hilton Nairobi, Nairobi
Good3.0 / 5
Not likely to stay at the Nairobi Hilton again
My room was small and dingy. When I checked in, I got a hard press for an upgrade (at an additional $90/day!) which I refused. On top of getting a small dingy dirty room, I had to pay extra for wifi and breakfast, at US$28 for breakfast. Dinner prices were also outrageous for mediocre dishes.The staff was friendly, and the lobby is pretty, but I will never stay at the Nairobi Hilton again.
5 night business trip
Hilton Nairobi, Nairobi
Outstanding5.0 / 5
Busy comfort
Though in a very crowded area,the service in the hotel was excellent.It also meant that there are a lot of stores around. The executive lounge staff,epecially Irene and Faith were very gracious ,professional and courteous.They catered to every need ,right down to arranging for mobile top up cards. Will definitely be back.
4 night trip
Hilton Nairobi, Nairobi
Excellent4.0 / 5
Kids get away
Booked a weekend stay for my kids. They had a wonderful time. The pool was warm, food variety was good albeit too Kenyan (they wanted international flavors) and the chocolate in the room was a plus. I had requested for a crib or play pen for the two year old one and one was not availed. All in all they had fun.
1 night family trip
Hilton Nairobi, Nairobi
Good3.0 / 5
My first trip to Kenya
The hotel staff was extremely helpful and accommodating. The rooms were very tiny though and seemed to need renovation for a fresh makeover. The room service was expensive but the whole tilapia with rice dish was delicious. The free wifi in the lobby was very useful.
4 night trip with friends

See all reviews

Hilton Nairobi, Nairobi

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