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Crowne Plaza Hotel Knoxville Downtown University, Knoxville

3.5 stars
401 W Summit Hill DrKnoxvilleTN37902United States of America, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Comfort
Comfortable
350See all 350 Hotels.com reviews
From 466 reviewsTripAdvisor Traveller Rating
  • Knoxville, TN (TYS-McGhee Tyson) 19-min drive; 13.3 miles/21.5 km
  • Self parking (surcharge)
  • Valet parking (surcharge)

Crowne Plaza Hotel Knoxville Downtown University, Knoxville

Hotel Info: 866-539-8117

from $108
  • One King Bed Accessible Nonsmoking
  • One King Bed, Smoking
  • Standard Room
  • Room, Non Smoking
  • Two Double Beds, Smoking
  • Room, Accessible, Non Smoking
  • Room, Non Smoking
  • Room, Non Smoking
  • One Queen Bed, Smoking
  • Two Beds Accessible Nonsmoking
  • Executive Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Knoxville Downtown University
  • Crowne Plaza Hotel University
  • Crowne Plaza Knoxville Downtown University
  • Crowne Plaza University

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 35.00 per stay

Optional extras

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 15 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Health club
Working away
  • Business center
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Hotel Knoxville Downtown University, Knoxville’s small print

Also known as

  • Crowne Plaza Hotel Knoxville Downtown University
  • Crowne Plaza Hotel University
  • Crowne Plaza Knoxville Downtown University
  • Crowne Plaza University

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 35.00 per stay

Optional extras

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 15 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 350 reviews

Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Excellent4.0 / 5
Knoxville
best place in Knoxville
2 night trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Excellent4.0 / 5
I would have liked a free breakfast and parking ($10/day was unexpected)
1 night business trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Excellent4.0 / 5
Just a walk to downtown and to the old city
The lobby is beautiful and the rooms are nice. The hallways are in need of an upgrade. The location and staff are great, so this is our number one choice when we go to Knoxville.
1 night romance trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Fair2.0 / 5
Stay here for location but no other reason
Was attending a conference at this hotel and parking was supposed to be free for conference attendees but had to argue with check in because she didn't know anything about it. After having to PROVE it I did get free parking. Proper response would have been for her to contact management rather than arguing with guests. More importantly, the room was in dire need of maintenance (wallpaper peeling off, black mold on air conditioning vent, popcorn peeling off ceiling, etc)
2 night business trip
Crowne Plaza Hotel Knoxville Downtown University, Knoxville
Outstanding5.0 / 5
Great Stay!!
Had a great time! Market Square right across the street has some of the best local, unique restaurants!!
2 night business trip

See all reviews

Crowne Plaza Hotel Knoxville Downtown University, Knoxville

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