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Wyndham Garden Jacksonville, Jacksonville

3 stars3 stars
4660 Salisbury RoadI-95 Exit 344 (Butler Boulevard), JacksonvilleFL32256United States of America
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Good3.4 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
844See all 844 Hotels.com reviews
From 775 reviewsTripAdvisor Traveller Rating

Wyndham Garden Jacksonville, Jacksonville

from $92
  • Deluxe Room, 2 Double Beds
  • Standard Room, 1 Queen Bed, Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking
  • Executive Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking
  • Superior Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Smoking, Microwave (Oversized Room)
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Accessible (Roll-In Shower)
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Wyndham Garden Jacksonville Hotel
  • Best Western Jtb / Southpoint Hotel Jacksonville
  • Wyndham Garden
  • Best Western Hotel JTB/Southpoint

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 9.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Personal motorized watercraft on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Personal motorized watercraft on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Wyndham Garden Jacksonville, Jacksonville’s small print

Also known as

  • Wyndham Garden Jacksonville Hotel
  • Best Western Jtb / Southpoint Hotel Jacksonville
  • Wyndham Garden
  • Best Western Hotel JTB/Southpoint

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 9.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 844 reviews

Wyndham Garden Jacksonville, Jacksonville
Good3.0 / 5
Breakfast very terrible . Foods not in a full. Only one person , too busy .,,,,
1 night family trip
Wyndham Garden Jacksonville, Jacksonville
Excellent4.0 / 5
the hotel was obviously going through some renovations which when complete will help out. But overall they were also experienced in how to go about that and stay in business at the same time. the price point was outstanding and the people first class.
2 night business trip
Wyndham Garden Jacksonville, Jacksonville
Poor1.0 / 5
It's. Best western with a Wyndham sign out front. Won't stay again.
1 night business trip
Wyndham Garden Jacksonville, Jacksonville
Excellent4.0 / 5
Convenient
Nice comfortable stay. Hotel is under renovation.
2 night trip with friends
Wyndham Garden Jacksonville, Jacksonville
Poor1.0 / 5
Terrible customer service
We had a terrible experience here. We booked a king bed, but we were given a double (which the clerk did not bother to inform us of, so we didn't know until we got everything unloaded into the room). The hotel is listed as pet friendly, and nowhere on the Hotels.com site does it give you the option to say you have pets, nor does it list any pet fees. Again, the clerk passive-aggressively charged us $33.90 for having pets, then when I called to ask about the fee, I was admonished for not telling the clerk I had pets (she never asked, and I didn't know I was supposed to wear a sign on my forehead disclosing it). When I complained about getting the wrong room, the clerk was rude about it and offered no compensation. When I pushed for some accommodation for our troubles (my daughter, husband and I had a very uncomfortable night's sleep in the small bed), she begrudgingly promised us 20% toward our room cost. She never gave it to us, and when I called the GM, Angel, he was unapologetic, shamed me for not saying I had pets (which they obviously knew since they charged me), and promised to call back the next morning when he found out "what really happened." That was five days ago, and I am still waiting for that call back.
1 night family trip

See all reviews

Wyndham Garden Jacksonville, Jacksonville

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