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Crowne Plaza Resort Asheville, Asheville

3.5 stars
1 Resort DrAshevilleNC28806United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.7 / 5
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
Vibe
Poor vibe
631See all 631 Hotels.com reviews
From 1,002 reviewsTripAdvisor Traveller Rating

Crowne Plaza Resort Asheville, Asheville

Hotel Info: 866-539-8117

from $114
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Two Double Beds, Non-Smoking, Roll In Shower
  • Room, Multiple Beds, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking
  • Standard Room
  • Room, Accessible, Non Smoking
  • Two Double Beds, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Accessible
  • Standard Room, 1 Double Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • One King Bed, Non-Smoking, Roll In Shower

At a glance

Key facts

Hotel size

  • This hotel has 274 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Asheville Crowne Plaza Resort
  • Crowne Plaza Asheville
  • Crowne Plaza Resort
  • Crowne Plaza Resort Asheville
  • Crowne Plaza Hotel Asheville
  • Crowne Plaza Resort Asheville Hotel Asheville

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per night

Optional extras

Rollaway beds are available for USD 10 per stay

Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night

Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 6
  • Full-service spa
  • Steam room
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rafting nearby
  • Outdoor seasonal pool
  • Outdoor tennis courts - 8
  • Sauna
  • Children's pool
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 34000
  • Conference space size (meters) - 3159
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 6
  • Outdoor tennis courts - 8
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Rafting nearby

Crowne Plaza Resort Asheville, Asheville’s small print

Also known as

  • Asheville Crowne Plaza Resort
  • Crowne Plaza Asheville
  • Crowne Plaza Resort
  • Crowne Plaza Resort Asheville
  • Crowne Plaza Hotel Asheville
  • Crowne Plaza Resort Asheville Hotel Asheville

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per night

Optional extras

Rollaway beds are available for USD 10 per stay

Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night

Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 631 reviews

Crowne Plaza Resort Asheville, Asheville
Good3.0 / 5
Underwhelmed
I had higher expectations based on the photos. Our room was okay but the bathroom floor and tub were dirty, the tv didn't work (we had maintenance guys in the room for 30 minutes trying to fix it), the room smelled like bleach and there were other guests with rooms that opened up to the parking lot who had dogs that lunged and barked at our kids. Based on the photos and the price, I thought it was going to be a bit nicer.
1 night family trip
Crowne Plaza Resort Asheville, Asheville
Good3.0 / 5
Nice hotel, convenient to downtown Asheville.
Nice enough hotel. We only stayed there one night. There was a price discrepancy with the rate we agreed when we booked on hotels.com but it was cleared up with a visit to the front desk. We booked this hotel mostly based on price compared to other hotels in Asheville but if you are planning to spend your time in downtown Asheville it might be worth it to book a hotel within walking distance to shops and restaurants. Staff was pleasant and beds were comfortable. Sidenote, we brought our Amazon Fire Stick so we could watch Netflix and Hulu but the in room Samsung (hospitality) television had no way to switch the HDMI source, so we were not able to use the Fire Stick.
1 night family trip
Crowne Plaza Resort Asheville, Asheville
Outstanding5.0 / 5
Great hotel in an updated property. Loved it!! Walking trails, pools are a little on the small side but still great. Very clean & nice neighborhood. Had the morning breakfast & it was very good (like the 1/2 price cost for the kids for breakfast). Absolutely no complaints other then it is difficult to get back to off of the highway from our GPS. We had to reloop & turn around a couple of times!
2 night family trip
Crowne Plaza Resort Asheville, Asheville
Excellent4.0 / 5
Shuttle to downtown was very handy. Golf, spa, pools... Lots of options
1 night romance trip
Crowne Plaza Resort Asheville, Asheville
Excellent4.0 / 5
I was overall happy with my stay other than not having a view of the mountains.
3 night romance trip

See all reviews

Crowne Plaza Resort Asheville, Asheville

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