Hampton Inn Chicago Elgin I 90, Elgin

I have to give a shout-out to the staff here. I came an hour early to see if I could check in, and they let me do so. However, when I got there the fire alarm went off. I didn't particularly mind despite the alarm going off for quite some time. The fire department came and then only after they left did I go up to my room. By then the alarm went off. Then the alarm went off again - for a much shorter time. Shortly thereafter, housekeeping knocked on my door and asked to check my water. Turns out I didn't have water in the bathroom. I figured they were working on it, and the GM came to me a couple times and apologized for the inconvenience and assured me they were trying to figure it out. I left the hotel for a while and after I came back the water was back on. I liked the bathroom had a vent in it, and was a good size. My only wish was the pillows were rectangular rather than squre. The next morning, I had a note under my door from the staff apologizing for the inconvenience, and then later, they thanked me for my patience with a gift card. It made my stay much more pleasant and made it known they cared about my well being. Much appreciated.

clean and comfortable, they are remodeling so its a little disorganized. there was also a group of hockey players there that thought they had the run of the place, and were VERY noisy. at 10 pm I finally went down and asked them to be a little quieter as some of the guests needed to rest. which they did. Breakfast was pretty good- about average for a free hot breakfast. all and all I would stay there again

We were here over Christmas. The staff was very friendly. Will like to stay after they finish remodeling .

There was a cheerleading competition in the area and I was very happy to have chosen the quiet location. We will be back next year!

Staff was respectable and nice. Local area was great food and drinks. But the bed was horrible very uncfomwrtable and the mai range was very slow. Bed has bad springs hat made sleeping uncomfortable and breakfast o lay lasted a couple hours and all they had out was eggs and Potato’s like what the hell. Uncomfortable pillows bathtub and view not so good. Will not come back and btw I was in the suite !