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Hilton San Francisco Union Square, San Francisco

4 stars4 stars
333 O'Farrell St.San FranciscoCA94102United States of America
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Good3.8 / 5
  • It was amazingFeb 21, 2017
  • It's a massive hotel and, naturally, the common areas are a bit worn. In addition, on…Feb 20, 2017
2617See all 2,617 Hotels.com reviews
From 1,880 reviewsTripAdvisor Traveller Rating

Hilton San Francisco Union Square, San Francisco

from $166
  • Classic Room, Non Smoking (3 Double Beds)
  • Group Room
  • Junior Suite, 1 King Bed, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, City View
  • Junior Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 Bedroom (Skyline View)
  • Room, 2 Double Beds, Non Smoking, View (Accessible)
  • Suite, 1 King Bed, Non Smoking (Accessible)
  • Two Double Beds City View
  • Suite, 1 Bedroom, Non Smoking (One Double Bed)
  • Junior Suite, 1 King Bed, Non Smoking
  • Urban Contemporary 2 Beds
  • One King Bed City View
  • Room, 1 King Bed, Patio, Pool View
  • Junior Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 Bedroom
  • Suite, Non Smoking (One King and Two Double Beds)
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Two Queen Beds
  • One Single Bed
  • Room, 2 Queen Beds, Non Smoking (Roll In Shower )
  • Room, 2 Double Beds, Balcony, View
  • Room, 2 Queen Beds, Non Smoking (Accessible)
  • Room, 1 King Bed, Balcony, View
  • Suite, 1 Bedroom, Non Smoking (With Parlour)
  • Room, 1 King Bed, Non Smoking (Accessible)
  • One King Bed, Roll In Shower
  • Room, 1 King Bed, Non Smoking (Roll In Shower)
  • Room, 1 King Bed, Non Smoking (Accessible)
  • Two Queens Sight And Sound Room
  • Deluxe Room, 1 King Bed
  • One King Sight And Sound Room
  • Classic Room, 1 Queen Bed, Non Smoking
  • Room Selected at Check-In
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • One King Bed, Roll In Shower
  • Room, 1 King Bed (Skyline View)
  • Room, 1 King Bed, Non Smoking (Accessible)
  • Room, 2 Double Beds, Non Smoking, Bay View

At a glance

Key facts

Hotel size

  • This hotel has 1,919 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 75 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 57.00 per night

Valet parking costs USD 70.68 per night with in/out privileges

Refrigerators are available for USD 15.00 per stay

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 5 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for an extra charge

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 90
  • Conference space
  • Meeting rooms 50
  • Conference space size (feet) - 160000
  • Conference space size (meters) - 14864
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Urban Tavern - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Herb N Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cityscape Bar and Lounge - This rooftop bar serves light fare only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Hilton San Francisco Union Square, San Francisco’s small print

Also known as

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 57.00 per night

Valet parking costs USD 70.68 per night with in/out privileges

Refrigerators are available for USD 15.00 per stay

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 5 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for an extra charge

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 2617 reviews

Hilton San Francisco Union Square, San Francisco
Fair2.0 / 5
Weak hotel. Corporate ripoff
1 night business trip
Hilton San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Good But could have been Excellent
Very nice hotel, and good services, but check-in was a long line and waited about 20mins to get to registration desk. The only thing I disliked was that the bed in our room was full of crumbs or something.
1 night romance trip
Hilton San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Great service recovery
Computers crashed when we arrived but their virtual concierge checked in with us. We shared the issue and they made it right. Accidents happen but it is all about the response and I appreciated theirs!
1 night business trip
Hilton San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Check in was strangely an issue as the clerk seemed to not know his job and left me standing at the counter for several minutes.
1 night family trip
Hilton San Francisco Union Square, San Francisco
Excellent4.0 / 5
Hilton SF Union Square
Upon check in we were given the wrong room, it was old and in the old tower with 2 double when I booked 2 queen. The photos on the site did not represent the room. The only room available of what I booked was in the 2nd tower with ongoing renovations. What I did like was the virtual concierge service by Rebecca, she was professional and checked in to see if we needed anything. The door guys need more training in their work and customer service. They didn't greet you or help with opening the doors. Overall, this was my 2nd stay at a Hilton, not thinking of staying in this chain again, prefer the Hyatt.
2 night business trip

See all reviews

Hilton San Francisco Union Square, San Francisco

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