Hilton Palacio Del Rio

Photo gallery for Hilton Palacio Del Rio

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hilton Palacio Del Rio

Hilton Palacio Del Rio

4.0 star property
Riverfront aparthotel with outdoor pool, near La Villita

8.8/10 Fabulous

980 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is $210
Price available on 7/4/2022
Map
200 S Alamo St, San Antonio, TX, 78205
Main amenities
  • 485 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

Getting around

  • San Antonio International Airport (SAT) - 14 min drive
  • San Antonio Station - 16 min walk

About this property

Hilton Palacio Del Rio

Hilton Palacio Del Rio offers a fantastic location, putting you just a 5-minute walk from River Walk and Henry B. Gonzalez Convention Center. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and apartments get the details right with premium bedding and designer toiletries. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 7:00 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Refrigerator (mini)

Dining

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12.00-25.00 for adults and USD 12.00-25.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25 per night

Bathrooms

  • Hair dryer
  • Designer toiletries

Entertainment

  • LCD TV with premium channels
  • Video game console
  • Pay movies

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)

Location highlights

  • On the river
  • Near a train station
  • In the city center
  • In the entertainment district
  • In the historical district
  • On the riverwalk

Things to do

  • 24-hour fitness center

Safety features

  • Security system
  • Smoke detector

General

  • 485 rooms
  • 22 floors
  • Built in 1968
  • Connecting/adjoining rooms avaliable

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)
  • Breakfast costs between USD 12.00 and USD 25.00 for adults, and USD 12.00 and USD 25.00 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 49 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Antonio
Hilton Palacio Del Rio Aparthotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Aparthotel San Antonio

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

The hotel staff was very friendly and accommodating. We arrived early and they allowed us to valet park and held our bags while we went to the riverwalk to wait for a room. The room was nice and clean, but the AC never really got the room cold. It was comfortable enough, but I'm someone who prefers it extra cold and it just couldn't make it. This might just be due to the high heat of TX summer, but just a warning to anyone who likes to freeze themselves out. Also, as a note, the staff was LGBT friendly. My girlfriend, daughter, and I were on this trip together for Pride and one employee discussed the parade and such with me. It was nice to have a conversation about something important to me when they employee noticed my pride attire.
Janna, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel With the Covid excuse they are no longer cleaning the rooms daily, disappointing
Hans, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very nice. Bring your own pillow though.
We loved the view, the room was clean, and the staff were friendly, valet was quick. The only gripes were no room service availability and the pillows were bad, very flat. Otherwise no complaints!
Jenny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a great stay!
1-night trip
Verified Hotels.com guest review

6/10 Good

While the entrance is pleasant and staff were very friendly during checking in, I was disappointed by the lack of cleanliness in the room. The windows, the bathroom and the general smell in the room were unpleasant. I was just expecting giving the price point something better. The location was great and convenient. So a plus on that but otherwise will not do it again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary return.
44 year anniversary night was amazing! Comfort and style were impeccable!
Sal, 1-night trip
Verified Hotels.com guest review