First of all, if you're a Hilton Honors Gold member, don't expect to have your status honored, you'll be told as much by an argumentative front desk staff. Second, the place is a food dessert. They've got a sushi bar, some pizzas and a few sandwiches, that's it. Third, it's in a state of disrepair: It took three days and three requests (see front desk comment above) to have our phone repaired so we could. even order room service. The hotel is in a generally run down state, save for the open areas which are well presented. The rooms are dingy and old though. But...back to the front desk experience! Upon arrival, we were given a room on the third floor. I had paid for a beach view and my Hilton profile specifies high floor so, was hoping for something decent but, was told that they were only booking the first three floors because of "fall renovations". In point of fact, the room had a beach view...over the closed up for the winter beach restaurant...HOWEVER, on our third night, imagine my surprise when I noticed towels hanging along the balconies of the top floors and lights on along said top floors? Hmmm, so much for fall renovations. I can only surmise the front desk clerk is both lazy and a liar. Shame on me, this was my second try with this hotel and, I was reminded almost instantly why I swore I'd not return after my first stay, It's sad as the view is stellar, and the staff, beyond the front desk are engaging but the property is really poorly managed.