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Altos Hotel

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Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Indoor pool
Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Executive Suite | Minibar, in-room safe, desk, laptop workspace

Overview of Altos Hotel

Altos Hotel

3.5 star property
3.5-star hotel in Phnom Penh with indoor pool and restaurant

8.2/10 Very good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
No.85, Street 19 Corner 118, Phnom Penh, Kandal

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 1 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive
  • Phnom Penh Railway Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Romano’s Italian Pizza - 2 min walk
  • Dine in the Dark - 3 min walk
  • Au marché - 3 min walk
  • Curry Bay - 3 min walk
  • Le Saint Georges - 3 min walk

About this property

Altos Hotel

Altos Hotel offers an airport shuttle (available 24 hours) for USD 15 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English, Japanese, Khmer

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Roll-in shower
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Khmer

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property accepts credit cards and cash.

Also known as

Altos Hotel Hotel
Altos Hotel Phnom Penh
Altos Hotel Hotel Phnom Penh

Frequently asked questions

Does Altos Hotel offer free cancellation for a full refund?
Yes, Altos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Altos Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Altos Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Altos Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Altos Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Altos Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Altos Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an on-site casino at Altos Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.
What is there to do at Altos Hotel and nearby?
Altos Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Altos Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Curry Bay (3-min walk), Le Saint Georges (3-min walk) and Sony Side Up (4-min walk).
What's the area around Altos Hotel like?
Altos Hotel is in Phnom Penh City Centre, a short 4-minute walk from Riverside and 8 minutes' walk from Central Market.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10 Exceptional

The breakfast was a winner. Lots of healthy choices and daily soup. Eggs anyway you want!
4-night romance trip
Verified Expedia guest review

6/10 Good

Good budget hotel
Very friendly and accommodating staff. A little run down in the bathroom area. Water didn’t drain from shower properly. Don’t even bother with the pool or fitness areas- just an afterthought tacked into a corner of the lobby. But the location and price are great. If you’re on a budget and don’t mind some minor inconveniences, it’s good enough.
David, 6-night trip
Verified Hotels.com guest review

6/10 Good

8-night trip
Verified Expedia guest review

4/10 Fair

Unfortunately I encountered a few issues during my stay: 1) The treadmill kept cutting out during my workout. I had to restart it 3 times before calling it. This won't affect everyone, but good to note for those it will. 2) I was "upgraded" upon check-in, to a room that had 2 twin beds rather than my preference of a double. It also transpired that I was right next to works, which started at 11pm. I immediately asked to be moved and, credit where it's due, I was. 3) Unfortunately the room that I was moved to was right above a late bar, so music played into the night - not sure which is the lesser of 2 evils. 4) The drain in my second room made a strange gurgling sound, without anything in my bathroom being used.... 5) On my last day, I headed up to breakfast at 6.20am as I was catching an early bus but nothing had been laid out except for the cereal, even though breakfast starts at 6am. Although I was able to walk to all the sites I wanted to see, I wouldn't stay here again based on my experience.
Ciara, 3-night trip
Verified Hotels.com guest review

6/10 Good

OK
Not as fresh and clean as the pictures suggest but was ok for a couple of nights
Kaye, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

location was good, everything within walking distance or 1 - 2 dollar ride in tuk tuk, only problem l had was my room was across from a Primary School and you hear the kids from 0630am to 5 - 6 pm
3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Great location. Breakfast ok. Reasonable price given the location.
Ernest, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Super friendly and helpful staff. They went out of there way to be helpful to me. The desk staff spoke excellant English.I will stay there again in March.
RobertStordalen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Large well appointed room, lots of hot water, very comfortable bed. Fantastic staff, very helpful. Well positioned. I am a frequent visitor to Cambodia and this ranks very highly indeed in the mid range hotel. Perhaps a little more fruit selection at breakfast.. but that is being niggly
1-night trip with friends
Verified Wotif guest review