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Shangri-La Golden Sands, Penang
VIP
4-star beachfront resort with golf course, near Ferringgi Beach
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$75
Price available on 26 Jul 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
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Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
8.2.Very Good.1,020 verified Hotels.com guest reviews
A very family friendly hotel with great staff and ameneties. Very thoughtful of the to…
Mar 6, 2022
It was a great stay!
Feb 26, 2022
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable70 positive mentions
Safe67 positive mentions
Convenient63 positive mentions
Dining options60 positive mentions
Shopping32 positive mentions
- Free parking
- Pool
- Free WiFi
- Gym
- Air Conditioning
Property highlights
Main amenities
- Daily housekeeping
- Golf course
- On the beach
- Restaurant and bar/lounge
- 2 outdoor pools
- Free water park
Feel at home
- Free cribs/infant beds
- Children's pool
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Children's club (free)
What’s around
- On the beach
- Ferringgi Beach - 3 min walk
- Tropical Spice Garden - 31 min walk
- ESCAPE Adventureplay - 4 mi / 6.5 km
- Entopia by Penang Butterfly Farm - 4.1 mi / 6.6 km
- Penang National Park - 4.5 mi / 7.2 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Executive Room, 1 King Bed, Sea View
- Superior Room, 1 King Bed
- Executive Room, 2 Twin Beds, Sea View
- Superior Room, 2 Twin Beds
- Executive Suite, 1 King Bed, Sea View
- Deluxe Room, 1 King Bed
- Deluxe Twin Room
What’s around
Landmarks
- On the beach
- Ferringgi Beach - 3 min walk
- Tropical Spice Garden - 31 min walk
- ESCAPE Adventureplay - 4 mi / 6.5 km
- Entopia by Penang Butterfly Farm - 4.1 mi / 6.6 km
- Penang National Park - 4.5 mi / 7.2 km
- KOMTAR - 9.6 mi / 15.4 km
- Penang Times Square - 9.6 mi / 15.5 km
- Penang Hill - 11.8 mi / 19 km
Getting around
- Penang Intl. Airport (PEN) - 55 min drive
- Penang Sentral - 58 min drive
- Free area shuttle
- Free shopping center shuttle
map
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Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
At a glance
Hotel size
- This hotel has 387 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 3:00 PM-11:00 PM
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Free offsite parking nearby
In the hotel
Taking the kids?
- Children's club (free)
- In-room childcare (surcharge)
- Supervised childcare/activities (free)
Food and drink
- Continental breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Snack bar/deli
- Beach bar
- Poolside bar
- 24-hour room service
Things to do
- Number of outdoor pools - 2
- Children's pool
- Fitness facilities
- Golf course on site
- Outdoor tennis courts - 2
- Ecotours on site
- Golf lessons on site
- Miniature golf on site
- Playground on site
- Tennis lessons on site
- Free water park access
- Waterslide
- Health club
- Tennis on site
- Pool sun loungers
- Pool umbrellas
- Access to nearby outdoor pool
Working away
- Business center
- Number of meeting rooms - 5
- Conference center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 1980
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
- Garden
- Picnic area
- Library
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
Languages Spoken
- English
- Indonesian
- Japanese
- Malay
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Pillow menu
- Blackout drapes/curtains
- Turndown service
Freshen up
- Private bathroom
- Shower only
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- 43-inch LCD TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
Special features
Recreation
On Site
- Fitness facilities
- Golf course on site
- Health club
- Outdoor tennis courts -
- Tennis on site
- Ecotours on site
- Golf lessons on site
- Miniature golf on site
- Playground on site
- Tennis lessons on site
- Free water park access
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: MYR 3 per accommodation, per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
- Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- In-room babysitting is available for an extra charge
- Rollaway beds are available for MYR 150 per night
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
- Golden Sands Resort Shangri-La
- Golden Sands Resort Shangri-La Penang George Town
- Shangri Golden Sands, Penang
- Shangri La Golden Sands Penang
- Shangri-La Golden Sands, Penang Resort
- Golden Sands Resort by Shangri La Penang
- Shangri-La Golden Sands, Penang George Town
- Shangri-La Golden Sands, Penang Resort George Town
- Golden Sands Shangri-La
- Golden Sands Shangri-La Penang George Town
- Golden Sands Batu Ferringhi
- Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
- Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
- Golden Sands Resort by Shangri La
Also known as
- Golden Sands Resort Shangri-La
- Golden Sands Resort Shangri-La Penang George Town
- Shangri Golden Sands, Penang
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there are 2 outdoor pools and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there's an onsite restaurant. Nearby restaurants include Golden River (4-min walk), Sigi‘s Bar & Grill (4-min walk), and Andrew Kampung Restaurant (4-min walk).
- Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has a picnic area and a garden, as well as access to a nearby health club.
8.2.Very Good.1,020 verified Hotels.com guest reviews
- 8.0.Very Good
Near to the beach and very relaxing.
nur ain, 1 night family trip, Jan 9, 2022
Verified Expedia guest review
- 8.0.Very Good
very relax and comfortable stay.
1 night family trip, Dec 30, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great
Great hotel for the family, friendly staff
8 night family trip, Mar 6, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Nice Hotel Great Beach
Overall nice but location is far from town
2 night trip, Feb 23, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Inmaculate condition, very professional and active service. The location is great and provides a variety of places to eat and sight seeing.
JerryM, 3 night family trip, Feb 8, 2020
Verified Expedia guest review
- 8.0.Very Good
The property in general is very confortable, although it requires a better maintenance for the table tennis tables, tennis courts and beach chairs.
Carlos, 4 night family trip, Jan 23, 2020
Verified Expedia guest review
- 2.0.Poor
Waste your time
Already written to residence manager Poor accommodation Poor restaurant guidance on rates Ore auth payment nothing cancelled as yet Manager is hiding and had no answer NEVER AGAIN
Lokraj, 6 night trip, Dec 28, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Family oriented
The hotel was very nice and the staff was great. This would be an amazing place for kids. However, for couple who no longer have young child, it was noisy and the ocean view is obscured with the elaborate kids pool. Very family friendly.
Timothy, 2 night trip, Oct 11, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Plus point: 1. Wonderful swim area for kids and adults 2. Right next to beach. 3. Has an indoor playground (Adventure Zone). 4. Breakfast has variety of choices. 5. Easy access (within 5 min walk) to McDonald and Subway and several convenience stores. Minus point: 1. Water slide area drop point (1.1m) is a little too deep for most young children. 2. Indoor playground requires separate fee for hotel guests. 3. Lack of signs pointing towards Adventure Zone. 4. Room's bathroom/ wardrobe shows signs of ageing. Bathtub has several paint cracks, and water stopper falls off. 5. Hair dryer located in the room and not in the bathroom. Kids complained that they couldn't hear the TV.
ESoon, 2 night family trip, Sep 17, 2019
Verified Expedia guest review
- 10.0.Exceptional
everything was great room very quite and clean fast check in food is vary
2 night trip, Sep 11, 2019
Verified Expedia guest review