Guests
All properties in George Town, Penang, Malaysia

Shangri-La Golden Sands, Penang

4-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking
From
$75

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Beach
  • Beach
  • Beach
  • Beach
  • Beach
Beach. Image 1 of 65
1 / 65Beach
Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
8.2.Very Good.
  • A very family friendly hotel with great staff and ameneties. Very thoughtful of the to…

    Mar 6, 2022

  • It was a great stay!

    Feb 26, 2022

See all 1,020 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4 mi / 6.5 km
  • Entopia by Penang Butterfly Farm - 4.1 mi / 6.6 km
  • Penang National Park - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Twin Beds, Sea View
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around

Landmarks

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4 mi / 6.5 km
  • Entopia by Penang Butterfly Farm - 4.1 mi / 6.6 km
  • Penang National Park - 4.5 mi / 7.2 km
  • KOMTAR - 9.6 mi / 15.4 km
  • Penang Times Square - 9.6 mi / 15.5 km
  • Penang Hill - 11.8 mi / 19 km

Getting around

  • Penang Intl. Airport (PEN) - 55 min drive
  • Penang Sentral - 58 min drive
  • Free area shuttle
  • Free shopping center shuttle
map
See on map
Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Access to nearby outdoor pool

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Free water park access

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang George Town
  • Shangri Golden Sands, Penang
  • Shangri La Golden Sands Penang
  • Shangri-La Golden Sands, Penang Resort
  • Golden Sands Resort by Shangri La Penang
  • Shangri-La Golden Sands, Penang George Town
  • Shangri-La Golden Sands, Penang Resort George Town
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Golden River (4-min walk), Sigi‘s Bar & Grill (4-min walk), and Andrew Kampung Restaurant (4-min walk).
  • Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has a picnic area and a garden, as well as access to a nearby health club.
8.2.Very Good.
  • 8.0.Very Good

    Near to the beach and very relaxing.

    nur ain, 1 night family trip, Jan 9, 2022

    Verified Expedia guest review

  • 8.0.Very Good

    very relax and comfortable stay.

    1 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Great hotel for the family, friendly staff

    8 night family trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice Hotel Great Beach

    Overall nice but location is far from town

    2 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Inmaculate condition, very professional and active service. The location is great and provides a variety of places to eat and sight seeing.

    JerryM, 3 night family trip, Feb 8, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The property in general is very confortable, although it requires a better maintenance for the table tennis tables, tennis courts and beach chairs.

    Carlos, 4 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Waste your time

    Already written to residence manager Poor accommodation Poor restaurant guidance on rates Ore auth payment nothing cancelled as yet Manager is hiding and had no answer NEVER AGAIN

    Lokraj, 6 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Family oriented

    The hotel was very nice and the staff was great. This would be an amazing place for kids. However, for couple who no longer have young child, it was noisy and the ocean view is obscured with the elaborate kids pool. Very family friendly.

    Timothy, 2 night trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Plus point: 1. Wonderful swim area for kids and adults 2. Right next to beach. 3. Has an indoor playground (Adventure Zone). 4. Breakfast has variety of choices. 5. Easy access (within 5 min walk) to McDonald and Subway and several convenience stores. Minus point: 1. Water slide area drop point (1.1m) is a little too deep for most young children. 2. Indoor playground requires separate fee for hotel guests. 3. Lack of signs pointing towards Adventure Zone. 4. Room's bathroom/ wardrobe shows signs of ageing. Bathtub has several paint cracks, and water stopper falls off. 5. Hair dryer located in the room and not in the bathroom. Kids complained that they couldn't hear the TV.

    ESoon, 2 night family trip, Sep 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    everything was great room very quite and clean fast check in food is vary

    2 night trip, Sep 11, 2019

    Verified Expedia guest review

See all 1,020 reviews