Golden Sands Resort by Shangri-La, Penang, Penang
Beachfront resort in George Town with golf course, free water park
- Free WiFi and free parking
- [1/54]
- Beach [2/54]
- Beach [3/54]
- Outdoor Pool [4/54]
- Outdoor Pool [5/54]
- Water Park [6/54]
- Executive Double Room, Sea View - Balcony [7/54]
- Deluxe Double Room (Sea Facing) - Guest Room [8/54]
- Superior Double Room - Guest Room [9/54]
- Executive Suite - Guest Room [10/54]
- Deluxe Double Room (Sea Facing - Promo) - Guest Room [11/54]
- Superior Double Room - Guest Room [12/54]
- Superior Double Room - Bathroom [13/54]
- Deluxe Twin Room - Bathroom [14/54]
- Property Grounds [15/54]
- Hotel Front [16/54]
- Outdoor Banquet Area [17/54]
- Hotel Bar [18/54]
- Restaurant [19/54]
- Restaurant [20/54]
- Restaurant [21/54]
- Spa Reception [22/54]
- Lobby [23/54]
- Children’s Play Area – Outdoor [24/54]
- Children’s Play Area – Indoor [25/54]
- Golf [26/54]
- Gym [27/54]
- Ballroom [28/54]
- Meeting Facility [29/54]
- Interior Detail [30/54]
- Water Park [31/54]
- Water Park [32/54]
- Executive Suite - Guest Room [33/54]
- Deluxe Double Room (Sea Facing) - Guest Room [34/54]
- Executive Suite - Living Room [35/54]
- Superior Double Room - Guest Room [36/54]
- Executive Suite, 1 King Bed - Guest Room [37/54]
- Executive Suite, 1 King Bed - Bathroom [38/54]
- Deluxe Room, 1 King Bed - Bathroom [39/54]
- Exterior [40/54]
- Hotel Front [41/54]
- Hotel Entrance [42/54]
- Restaurant [43/54]
- Restaurant [44/54]
- Restaurant [45/54]
- Deluxe Twin Room - Guest Room [46/54]
- Deluxe Room, 1 King Bed - Guest Room [47/54]
- Deluxe Room, 1 King Bed - Guest Room [48/54]
- Deluxe Twin Room - Guest Room [49/54]
- Deluxe Room, 1 King Bed - Guest Room [50/54]
- Porch [51/54]
- Breakfast Area [52/54]
- Restaurant [53/54]
- [54/54]
/images.trvl-media.com/hotels/1000000/10000/7900/7808/917e3ec5_z.jpg)
[1/54]
Very Good
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Amenities
Ordinary amenities
TripAdvisor Traveller Rating: 4
From 3,569 reviews
Hotels.com® Rewards
Golden Sands Resort by Shangri-La, Penang, Penang
from $84- Executive Room, 1 King Bed, Sea View
- Superior Room, 1 King Bed
- Executive Room, 2 Twin Beds, Sea View
- Superior Room, 2 Twin Beds
- Executive Suite, 1 King Bed
- Deluxe Room, 1 King Bed
- Deluxe Twin Room
About Golden Sands Resort by Shangri-La, Penang, Penang
At a glance
Key facts
Hotel size
- 387 rooms
- Arranged over 7 floors
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 18
Travelling with others
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare *
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Transportation
Parking
- Free self parking
- Free nearby parking
Offsite
- Free area shuttle
- Free shopping center shuttle
Other information
- Resort fee included
Recent reviews
Very Good 8.2 From 587 reviews
Golden Sands Resort by Shangri-La, Penang, Penang
Good
Great Pool and Staff. Awful Rooms.
I've stayed at Golden Sands Penang with my family 3 times, the last two times were this year. My experience is very mixed. The pool area is clean and absolutely fantastic for kids. There are 2 free form pools, one of them with roped off areas for little kids (with a tent cover), and adults. There are 2 water slides, and a nice little splash zone. There are plenty of vigilant lifeguards around. The staff in the pool area and in the hotel in general are very friendly and accommodating. There is a public beach in front of the hotel which is nice, but there are a number of water sports vendors there with their jet skis, boats, and parasailing equipment which ruins the beach experience quite a bit, although many hotel guests were using these services. The breakfast had a very large multi-cuisine spread which was average in taste for Penang standards. In my view, the rooms were quite disgusting. There was mold in the bathrooms (tub surround, in the grout, on the bath mat), the shower curtain had mildew, and the floor was sandy when we checked in. The sink drained very slowly and the bathtub had stains. The furniture is quite dated and banged up and the safe was too small for laptops. The bed was clean and comfortable. Overall, I am not sure I would return even though the pool and staff were fantastic and my kids absolutely loved it, because the condition of the rooms was so bad. Furniture being dated is OK, but the cleanliness has to be improved a whole lot.
Golden Sands Resort by Shangri-La, Penang, Penang
Very Good
Value for Money
We had expected better value for money for the price that we paid at Golden Sands. Upon checking in, they misplaced all of our luggages, our bedrooms were not made up till very very late in the day eg, 4pm and sometimes we even had to call them to come and do by 5pm. The ice machines never works and there was no ice
Golden Sands Resort by Shangri-La, Penang, Penang
Good
My Trip to Penang for Bonding with My Relatives
I like the freedom to roam around and freedom to use the facilities. The beach is magnificent!
Golden Sands Resort by Shangri-La, Penang, Penang
Fair
2 Star property
Hotel requires a serious remodel. Stains everywhere. Old out of date.
Golden Sands Resort by Shangri-La, Penang, Penang
Exceptional
Fantastic getaway
The overall stay was fun. Shangri-La is one of the best hotel brands to me. However, there was a flash mob on Saturday morning during the buffet breakfast. The volume of the song was too loud and it definitely spoilt the mood and appetite.
Is the description of this hotel not correct? Tell us
