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1 room, 2 adults

Golden Sands Resort by Shangri-La, Penang, Penang

4-star4 stars
Batu Feringgi Beach, Penang, Penang, 11100, Malaysia

4-star resort with golf course, connected to a shopping center, near Ferringgi Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Ordinary amenities
613See all 613 Hotels.com reviews
From 3,753 reviews

TripAdvisor Traveller Rating

Golden Sands Resort by Shangri-La, Penang, Penang

from $77
  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Twin Beds, Sea View
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around Golden Sands Resort by Shangri-La, Penang, Penang

Landmarks

  • On the beach
  • Ferringgi Beach - 1 min walk
  • East Wind Watersports - 2 min walk
  • Eden Parade Shopping Centre - 3 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Tropical Spice Garden - 33 min walk
  • PKSA Penang Water Sports Centre - 2.6 mi / 4.3 km
  • Floating Mosque of Tanjung Bungah - 2.8 mi / 4.5 km

Getting around

  • Penang (PEN-Penang Intl.) - 50 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

WiFi rated slow

Transportation

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Hiking/biking trails nearby
  • Free water park access
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1980
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Golden Sands Resort by Shangri-La, Penang, Penang’s small print

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 150 per night

Buffet breakfast is offered for an extra charge of MYR 64 for adults and MYR 32 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Penang, Malaysia

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Recent reviews

Very Good 8.2 From 613 reviews

Good 6.0
Quality has dropped
Strong smoking scent in the room although stayed in a non smoking room. Gilis restaurant is very dimly lit and the waiter is a bit rude and non attentive. I had stayed in this hotel before and it was good and memorable one. The recent one not so much
usFamily trip
Very Good 8.0
Decent hotel but could do better.
Overall a decent hotel but the rooms are getting old and a little tired. Beware of the mosque singing before the crack of dawn, woke me up every morning!
us4 night family trip
Very Good 8.0
Great hotel with great facilities. Location is very convenient.
WONG, us1 night trip with friends
Good 6.0
Great Pool and Staff. Awful Rooms.
I've stayed at Golden Sands Penang with my family 3 times, the last two times were this year. My experience is very mixed. The pool area is clean and absolutely fantastic for kids. There are 2 free form pools, one of them with roped off areas for little kids (with a tent cover), and adults. There are 2 water slides, and a nice little splash zone. There are plenty of vigilant lifeguards around. The staff in the pool area and in the hotel in general are very friendly and accommodating. There is a public beach in front of the hotel which is nice, but there are a number of water sports vendors there with their jet skis, boats, and parasailing equipment which ruins the beach experience quite a bit, although many hotel guests were using these services. The breakfast had a very large multi-cuisine spread which was average in taste for Penang standards. In my view, the rooms were quite disgusting. There was mold in the bathrooms (tub surround, in the grout, on the bath mat), the shower curtain had mildew, and the floor was sandy when we checked in. The sink drained very slowly and the bathtub had stains. The furniture is quite dated and banged up and the safe was too small for laptops. The bed was clean and comfortable. Overall, I am not sure I would return even though the pool and staff were fantastic and my kids absolutely loved it, because the condition of the rooms was so bad. Furniture being dated is OK, but the cleanliness has to be improved a whole lot.
usFamily trip
Very Good 8.0
Value for Money
We had expected better value for money for the price that we paid at Golden Sands. Upon checking in, they misplaced all of our luggages, our bedrooms were not made up till very very late in the day eg, 4pm and sometimes we even had to call them to come and do by 5pm. The ice machines never works and there was no ice
Yin, us4 night family trip

Golden Sands Resort by Shangri-La, Penang, Penang

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