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Hotel Jen Penang

4-star4 stars
Magazine RoadGeorge Town, PenangPenang10300Malaysia

4-star hotel with outdoor pool, near Leong San Tong Khoo Kongsi
  • Free WiFi and free parking
Very Good8.2
Great location
Fantastic service
Regular internet service
582See all 582 reviews
From 2,101 reviewsTripAdvisor Traveller Rating

Hotel Jen Penang

from $71
  • Deluxe King Room
  • Club Room
  • Executive Suite, 1 King Bed
  • Suite
  • Malaysian Suite
  • Family King Room
  • Club Family King Room
  • Apartment King Room
  • Exclusive Suite, 2 Twin Beds
  • Deluxe Twin Room
  • Club Twin Room
  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club)
  • Executive Suite, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Free beach shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Miniature golf on site
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Meeting rooms 6
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This cafe specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Hotel Jen Penang’s small print

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 57 for adults and MYR 28.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 117 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Jen Penang

Top spots nearby

Recommended by this property

  • KOMTAR (2-minute walk)
  • 1st Avenue Mall (2-minute walk)
  • Prangin Mall (3-minute walk)

Getting around

  • Penang (PEN-Penang Intl.) - 22 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Free beach shuttle

Hotel Jen Penang

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