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1 room, 2 adults
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Hotel Jen Penang, Penang

4 stars
Magazine RoadGeorge Town, PenangPenang10300Malaysia, 800-491-6126
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  • Penang (PEN-Penang Intl.) 22-min drive; 10.6 miles/17.1 km
  • Free self parking
  • Airport shuttle (surcharge)
  • Free beach shuttle
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Vibe
Vibe is not too good
423See all 423 Hotels.com reviews
From 1,658 reviewsTripAdvisor Traveller Rating

Hotel Jen Penang, Penang

Hotel Info: 866-539-8117

from $57
  • Specialty Suite
  • Jen Club Room,1 Double or 2 Single beds
  • Executive Suite
  • Malaysian Suite
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Free beach shuttle

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

Optional extras

Rollaway beds are available for MYR 233.20 per night

Buffet breakfast is offered for an extra charge of MYR 53 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 85 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Free reception
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Miniature golf on site
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Islander - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

The Bar - Onsite bar. Happy hour is offered. Open daily.

Hotel Jen Penang, Penang’s small print

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

Optional extras

Rollaway beds are available for MYR 233.20 per night

Buffet breakfast is offered for an extra charge of MYR 53 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 85 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 423 reviews

Hotel Jen Penang, Penang
Good3.0 / 5
Enviromental quite good but slow service respond
Room is clean and the bed is very comfortable but hard to parking and the hotel service respond was very slow
1 night romance trip
Hotel Jen Penang, Penang
Excellent4.0 / 5
Good value for the money
A major benefit is the complementary use of the facilities at the Golden Sands Resort with free shuttle bus transportation 5 times a day.
2 night family trip
Hotel Jen Penang, Penang
Excellent4.0 / 5
Thumbs up Hotel Jen
Despite having us assigned to a smoking room (hope this won't happen for my future stay) instead of my request for non smoking and king sized bed, it was amazing and good location for all necessities especially shopping and sightseeing. The service was good where the bell boys and staff were friendly, approachable and helpful. Thumbs up for the service given. Bus terminal is just behind the hotel which gives us the ease of transportation as well as trishaw service. The offer for shuttle to use the facilities at Golden Sands Resort was a good experience. I would suggest that the hotel should rent out bicycle for the guests. I will definitely choose this hotel for my next Penang trip.
4 night romance trip
Hotel Jen Penang, Penang
Excellent4.0 / 5
Great stay with caution
This is an amazing hotel stay with warm and welcoming front desk staff, parking attendants, house keeping staff and wonderful facilities. However, I would caution against biases if you look like a local for the bell boy. I was appalled at the treatment they gave my mother who has difficulty getting out and into the car. The bellboy just walked away pretending not to see my mom as we pull up the car at the entrance. I would expect at least asking whether they could offer help or even watching to ensure that there were no accidents in front of the hotel. This was very disappointing for older folks who need help. Don't worry if you look Caucasian as they will help you without saying anything. Such a waste as I was hoping to give this hotel service a 5 star rating. This happen on all days of my stay which is 5 days and I booked two rooms. The hotel has no elevators from the parking lot to the hotel. You will need to drop older people off in the front of the hotel. All the services was great and prefect. I would stay again however, if my parents are coming along, I would not stay here anymore.
4 night family trip
Hotel Jen Penang, Penang
Excellent4.0 / 5
Hotel to stay when not driving
Good location. Easy access to food, shopping & transportation.
3 night trip with friends

See all reviews

Hotel Jen Penang, Penang

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