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Hotel Jen Penang By Shangri-La, Penang

4-star4 stars
Magazine RoadGeorge Town, PenangPenang10300Malaysia
Family-friendly Penang hotel in Georgetown, near Leong San Tong Khoo Kongsi
  • Free WiFi and free parking
  • English spoken
Very Good8.0
Location
Great location
Service
Fantastic service
Value for money
Best value for money
Vibe
Decent vibe
494See all 494 Hotels.com reviews
From 2,012 reviewsTripAdvisor Traveller Rating

Hotel Jen Penang By Shangri-La, Penang

from $77
  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club)
  • Executive Suite, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free beach shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Free reception
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Miniature golf on site
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Islander - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This cafe serves light fare only. Happy hour is offered. Open daily.

The Bar - Onsite bar. Happy hour is offered. Open daily.

Hotel Jen Penang By Shangri-La, Penang’s small print

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 55 for adults and MYR 25 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 117 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Jen Penang By Shangri-La, Penang

Top spots nearby

Recommended by this property

  • KOMTAR (2-minute walk)
  • 1st Avenue Mall (2-minute walk)
  • Prangin Mall (3-minute walk)

Getting around

  • Penang (PEN-Penang Intl.) 22-min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Free beach shuttle

Hotel Jen Penang By Shangri-La, Penang

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