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1 room, 2 adults

Swissotel - Chicago, Chicago

4.5-star4.5 stars
323 E Wacker DrChicagoIL60601United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
Great room
1656See all 1,656 reviews
From 5,284 reviewsTripAdvisor Traveller Rating

Swissotel - Chicago, Chicago

from $159
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago, Chicago


  • In The Loop
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 11 min walk
  • Millennium Park - 13 min walk
  • Art Institute of Chicago - 16 min walk
  • Navy Pier - 18 min walk
  • Water Tower Place - 20 min walk
  • John Hancock Center - 21 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 25 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Millennium Station - 11 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Chicago Museum Campus-11th Street Station - 7 min drive
  • Randolph-Wabash Station - 12 min walk
  • State Station - 12 min walk
  • Lake Station - 13 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

About Swissotel - Chicago, Chicago

The Swissotel-Chicago soars 43 stories alongside the Chicago River in downtown Chicago, Ill. This smoke-free property is 3 blocks from Lake Michigan and the Lakefront Running Path. An underground passageway connects the hotel to the urban Illinois Center and Michigan Avenue, both located less than 4 blocks away. The Tribune Tower and the Wrigley Building stand 4 blocks from the hotel.

Hotel Features.
The triangular glass-enclosed Swissotel-Chicago was designed specifically to offer, from every angle, panoramic views of the Chicago skyline, Lake Michigan, and Navy Pier. Sharing the view are dining options including The Palm restaurant that serves steak, seafood, and Italian specialties; and the Lobby Lounge, which serves coffee and other drinks. A cooked-to-order breakfast is available daily for a surcharge. The 3-story lobby features a bar with a double-sided fireplace. Room service is 24-hours. WiFi (surcharge) is available in common areas. A fully staffed business center offers a range of shipping services, plus fax, photocopy, and print services.

The 43-story Swissotel - Chicago offers 661 smoke-free, contemporary guestrooms decorated in autumn colors. Beds are draped with 300-thread count cotton sheets and duvets. Cushioned armchairs are paired with ottomans. Italian marble-clad bathrooms offer bathrobes and contain complimentary toiletries, and separate showers and bathtubs. Rooms include cable LCD televisions, iPod docking stations, refrigerators, and high-speed wired and wireless Internet.

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lb)


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health club
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built 1988
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Palm - This restaurant serves breakfast, lunch, and dinner. Open daily.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago, Chicago’s small print

Also known as

  • Chicago Swissotel
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50.0 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 1,656 reviews

Swissotel - Chicago, Chicago
Very Good8.0
Parking was ridiculously pricey and we had to pay for a microwave to be put into room
Julio, us2 night trip
Swissotel - Chicago, Chicago
Chicago trip
Great location.
Mark, us2 night trip
Swissotel - Chicago, Chicago
Incredible views, amazing luxury!!
We had an executive suite with views of the lake. We were able to have our sons sleep on the pull-out couch and watch TV without disturbing us in the bedroom. 2 full bathrooms made everything easier. The room was so beautiful we had a hard time pulling ourselves away from the view!!!
Deborah, us2 night trip
Swissotel - Chicago, Chicago
Parents night out!
Views from our room were stunning.
Rebecca, us1 night trip
Swissotel - Chicago, Chicago
Great location and room, but bed not clean.
The hotel was nice and room had great view. But, the bed had a smell of urine.
Eric, us1 night trip

See all reviews

Swissotel - Chicago, Chicago

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