Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Swissotel - Chicago, Chicago

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Room
Great room
Cleanliness
Clean
Bar
Standard bar

Swissotel - Chicago, Chicago

from $95
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago, Chicago

Landmarks

  • In The Loop
  • Chicago Riverwalk - 3 min walk
  • Grant Park - 7 min walk
  • Tribune Tower - 8 min walk
  • Chicago Theatre - 10 min walk
  • Chicago Cultural Center - 11 min walk
  • Millennium Park - 12 min walk
  • Wrigley Building - 13 min walk

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) - 33 min drive
  • Chicago, IL (MDW-Midway Intl.) - 26 min drive
  • Chicago, IL (PWK-Chicago Executive) - 42 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 11 min walk
  • State Station - 11 min walk
  • Lake Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago, Chicago’s small print

Also known as

  • Chicago Swissotel
  • Swissotel - Chicago Hotel Chicago
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel
  • Swissotel - Chicago Hotel
  • Swissotel - Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 57 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Fabulous 8.8 From 1,016 reviews

Exceptional 10.0
Swissotel is now my ‘go to’ hotel any time I’m in Chicago! Lovely place with stellar customer service.
Peggy, us1 night family trip
Exceptional 10.0
Taken advantage of!!
When I arrived at 3pm my room wasn’t ready. I was told they will not know when my room will be ready. They told me I get could get a room faster if I got a upgrade for $37 a night. I feel I got taken advantage of.
Tyrone, us1 night trip
Very Good 8.0
Great hotel, but I watch the extra charges
Great location, very clean service was excellent. A little surprised at the $20 per day Internet and fitness center daily charge. Also be careful not to drink the water bottles in the room very expensive.
Scott, us3 night business trip
Very Good 8.0
The price came as a surprise. Hotels.com said it would be $191 but at check out $214 because of an amenities charge that we were not aware existed.
Carolyn, us1 night trip
Very Good 8.0
Overall a very nice place with good service. Only a couple of small complaints -- i.e. coffee is available in the lobby, between 5:00am and 6:00am. Could not get a cab out one night, because of a large event arriving.
us2 night trip

Swissotel - Chicago, Chicago

Is the description of this hotel not correct? Tell us