RIU Helios Hotel - All Inclusive

Photo gallery for RIU Helios Hotel - All Inclusive

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On the beach, beach volleyball
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of RIU Helios Hotel - All Inclusive

RIU Helios Hotel - All Inclusive

4.0 star property
Sunny Beach beachfront property with 3 restaurants, spa

9.2/10 Superb

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Sunny Beach, Sunny Beach, Burgas, 8240
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Terrace
Feel at home
  • Children's pool
  • Playground on site
  • Fridge
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Sunny Beach - 1 min drive

Getting around

  • Bourgas (BOJ) - 24 min drive
  • Burgas Station - 36 min drive

Restaurants

  • Morris - 2 min walk
  • Mandarin Bar & Dinner - 5 min walk
  • Maestro - 6 min walk
  • Chilli Peppers - 6 min walk
  • Mamacita's - 7 min walk

About this property

RIU Helios Hotel - All Inclusive

4-star all-inclusive property
Take advantage of a free breakfast buffet, a terrace and a garden at RIU Helios Hotel - All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Tennis courts, self-parking (surcharge) and luggage storage
  • Smoke-free property, a front desk safe and a 24-hour front desk
  • A billiards/pool table and a TV in the lobby
Room features
All guest rooms at RIU Helios Hotel - All Inclusive have perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and in-room safe (surcharge).
Other amenities include:
  • Showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, heating and daily housekeeping

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Languages

Bulgarian, English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 395 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code for dinner in the restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • On-site self-parking (EUR 7 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Pool table

Working away

  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible

Languages

  • Bulgarian
  • English
  • French
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Asian buffet restaurant – On-site buffet restaurant.
Bulgarian buffet restaura – On-site buffet restaurant. Open daily.
Main buffet restaurant – On-site buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.6 per person, per night

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guest rooms can be used for EUR 22 per week

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Riu Helios Inclusive Inclusive
RIU Helios Hotel - All Inclusive Sunny Beach
RIU Helios Hotel - All Inclusive All-inclusive property

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at RIU Helios Hotel - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Helios Hotel - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at RIU Helios Hotel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at RIU Helios Hotel - All Inclusive?
Yes. Self-parking costs EUR 7 per day. Parking spaces may be limited.
What are the check-in and check-out times at RIU Helios Hotel - All Inclusive?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at RIU Helios Hotel - All Inclusive?
No, this property doesn't have a casino, but Casino Hrizantema (6-min walk) is nearby.
What is there to do at RIU Helios Hotel - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. RIU Helios Hotel - All Inclusive also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near RIU Helios Hotel - All Inclusive?
Yes, there are 3 on-site restaurants. Nearby restaurants include Mandarin Bar & Dinner (5-min walk), Maestro (6-min walk) and Chilli Peppers (6-min walk).
What's the area around RIU Helios Hotel - All Inclusive like?
RIU Helios Hotel - All Inclusive is a short 3-minute walk from Sunny Beach and 3 minutes' walk from Luna Park.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8/10 Very good

Melanie, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Singurul minus care ii dau hotelului a fost apa rece din piscina . ( niste panouri solare pentru incalzirea apei ar fi bine venit ). In rest un hotel foarte bun. Curatenie , mancare foarte buna ( la orice ora gaseai ceva de mancat daca vreoiai ) , bauturi locale si nu numai , personal amabil ( la masa intradevar iti luau imediat farfuria din fata ce terminai de mancat , dar daca refuzai ti-l lasau ). Am vazut oameni care ieseau cu mancare din restaurant la piscina si nu li s-a atras atentia desi era un anunt afisat ca nu ai voie . Felicitari !
pap, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the animators(especially Kiril), the service at the bar and the quality, and variety of the buffet.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food good and room clean and tidy. Staff were friendly and it was handy for the bus station. Only complaint was staff cleared your table before you had finished at meal times and some days some foods were not available.
9-night romance trip
Verified Expedia guest review

6/10 Good

The only things I liked were that it gave me a roof over my head, the view was nice, and the breakfast was good. The things I didn’t like were the room I reserved wasn’t the room I got. The all inclusive was not so all inclusive (nothing in the mini fridge, no snack bar after 8:30, no waters in the rooms, very disgusting alcohol. I basically ate and drank out of the hotel the entire time. Completely a waste to stay at an all inclusive.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Boa localização, serviço médio /baixo
Localização excelente, mesmo em frente à praia e no centro de Sunny Beach. Para um hotel de 4 estrelas, é muito antiquado. Halls e quartos alcatifados. Ao tomar banho, devido à ausência de cortina ou vidro no polivan, a casa de banho fica alargada. Camas grandes e confortáveis. Empregadas de limpeza e animadores muito simpáticos e prestáveis. Maior parte dos empregados do restaurante principal não sabem falar inglês e são antipáticos. Minutos antes da hora do fecho dos restaurantes, os empregados já estão a retirar os alimentos, mesmo com os clientes a servirem-se. Pouca variedade de peixe, aliás, apenas um prato de peixe por refeição. Pequeno almoço com pão e croissants acabados de fazer. Ao solicitar o favor de me imprimir em os bilhetes de avião (que todos os hoteis até agora o fizeram por cortesia) foi-me exigido o pagamento de 0.5 lev por cada folha.
Andreia, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tutto bello, ristorante super
Giusè, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Die Anlage ist super schön. Gepflegt und sehr ansprechend. Das Personal freundlich und immer hilfsbereit. Das Speisenangebot reichlich und abwechslungsreich. Animation nicht aufdringlich und wirklich sympathische Animateure. Das einzige minus, aber dafür kann das Hotel nichts, wäre die "Technobeschallung" der nahe gelegenen Strandbar, die ohne Unterbrechung von mittags bis abends anhält.
Rainer, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Si quieres estar en la misma playa
El hotel está bien teniendo en cuenta la relación precio-calidad. Hay que tener que no está en una zona tranquila.
VICTOR JOSE, 2-night romance trip
Verified Hotels.com guest review