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Crowne Plaza Cleveland South - Independence, Independence

3.5 stars
5300 Rockside RoadIndependenceOH44131United States of America, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Pool
Ordinary pool
Cleanliness
Quite clean
375See all 375 Hotels.com reviews
From 358 reviewsTripAdvisor Traveller Rating

Crowne Plaza Cleveland South - Independence, Independence

Hotel Info: 866-539-8117

from $84
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking, Business Lounge Access
  • Standard Room
  • Standard Room
  • King with Roll in Shower Non Smoking
  • Deluxe Room, 1 King Bed, Accessible, Bathtub
  • Accessible King Non Smoking
  • One King Bed Non-Smoking Accessible
  • Room, 2 Queen Beds, Non Smoking
  • Executive Two Queen Beds Non-Smoking
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)
  • Deluxe Room
  • Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Cleveland Crowne Plaza
  • Crowne Plaza Cleveland
  • Crowne Plaza Cleveland Hotel
  • Crowne Plaza Cleveland Hotel Independence South
  • Crowne Plaza Cleveland South Independence
  • Crowne Plaza Independence South
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Cleveland South Independence Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 14.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space size (feet) - 10211
  • Conference space size (meters) - 949
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Connecting/adjoining rooms available

Special features

Dining

Aura Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Cleveland South - Independence, Independence’s small print

Also known as

  • Cleveland Crowne Plaza
  • Crowne Plaza Cleveland
  • Crowne Plaza Cleveland Hotel
  • Crowne Plaza Cleveland Hotel Independence South
  • Crowne Plaza Cleveland South Independence
  • Crowne Plaza Independence South
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Cleveland South Independence Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 375 reviews

Crowne Plaza Cleveland South - Independence, Independence
Excellent4.0 / 5
Hotel concierge was very friendly and greeted me with a big smile. Room was great, A/C worked great, only complaint is I think the hotel hallways need to be updated. I felt like i was in the movie "The Shining"
1 night trip with friends
Crowne Plaza Cleveland South - Independence, Independence
Good3.0 / 5
little to noisy too many room parties police were called to restore order
1 night trip
Crowne Plaza Cleveland South - Independence, Independence
Outstanding5.0 / 5
Great stay
2 night trip
Crowne Plaza Cleveland South - Independence, Independence
Excellent4.0 / 5
Comfortable, spacious, secluded stay
Midweek excursion with my parents to play some poker at the Horseshoe/Jack and eat a good pie at Danny Boy's. Room was spacious, nice complementary hand warming oil and aromatherapy packets. Nice pool and spa area and location was perfect for a good night's sleep and close enough to local restaurants to get a good meal if you didn't want room service.. Don't try going to Melt at 7 PM though!
1 night family trip
Crowne Plaza Cleveland South - Independence, Independence
Poor1.0 / 5
was not happy with this hotel. The groom who was getting married booked the room for me. One week before the check in date - I called the hotel and told the guy who answered that my brother would check in the room before me and asked the guy to add my brother name to the account. Also - I informed the desk guy we had two large male in the room so we needed a room with two bed and to please call me back if this would be an issue. My brother checked in at 1am in the morning Friday night and they did not have his name on file. The lady who checked him in said he could not check in. Then he had to call me at 1am in the morning and wake me up just to hand the phone to the lady at the desk to verify. Then we got into the room and it was a KING room - only ONE BED for 2 guys. We came back to the desk and requested a room with 2 beds but he was told the hotel is sold out to due a travel sports team. Then we asked for a sleeper bed and again was told they were not available. So the night sleep was very uncomfortable, and the room smelled funny. The desk staff was not helpful.
2 night business trip

See all reviews

Crowne Plaza Cleveland South - Independence, Independence

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