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Crowne Plaza Cleveland South - Independence, Cleveland

3.5 stars
5300 Rockside RoadIndependenceOH44131United States of America, ‏‎800-491-6126
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Good3.8 / 5
WiFi
Good internet service
Service
Fantastic service
Pool
Ordinary pool
Cleanliness
Dirty
374See all 374 Hotels.com reviews
From 336 reviewsTripAdvisor Traveller Rating

Crowne Plaza Cleveland South - Independence, Cleveland

Hotel Info: 866-539-8117

from $88
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Standard Room
  • King with Roll in Shower Non Smoking
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking
  • Accessible King Non Smoking
  • One King Bed Non-Smoking Accessible
  • Room, 2 Queen Beds, Non Smoking
  • Executive Two Queen Beds Non-Smoking
  • Room, Accessible, Non Smoking
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Cleveland Crowne Plaza
  • Crowne Plaza Cleveland
  • Crowne Plaza Cleveland Hotel
  • Crowne Plaza Cleveland Hotel Independence South
  • Crowne Plaza Cleveland South Independence
  • Crowne Plaza Independence South
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Cleveland South Independence Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 14.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space size (feet) - 10211
  • Conference space size (meters) - 949
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Connecting/adjoining rooms available

Special features

Dining

Aura Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Cleveland South - Independence, Cleveland’s small print

Also known as

  • Cleveland Crowne Plaza
  • Crowne Plaza Cleveland
  • Crowne Plaza Cleveland Hotel
  • Crowne Plaza Cleveland Hotel Independence South
  • Crowne Plaza Cleveland South Independence
  • Crowne Plaza Independence South
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Cleveland South Independence Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 374 reviews

Crowne Plaza Cleveland South - Independence, Cleveland
Outstanding5.0 / 5
Our stay at crown
The only thing we did not like was their was no refrigerator or microwave in our room. Note on sat. In the lobby they put out coffee, but not on thurs. Or Fri. You had to go to the restaurant or make it in your room.other than that all was good
3 night trip with friends
Crowne Plaza Cleveland South - Independence, Cleveland
Good3.0 / 5
Don't expect to get to your room quickly
There were no luggage carts available. AFter traveling many hours we had to wait for 15 minutes for a luggage cart. I had a boot on my foot ( leg injury) and a child with special needs. Kept asking front desk to help me get one to no avail. Toilet was dirty and huge chunk of ceramic coffee mug missing
1 night trip with friends
Crowne Plaza Cleveland South - Independence, Cleveland
Poor1.0 / 5
Not the Crown Plaza experience that I am used to.
When I walked into the hotel there was a heated argument going on and the hotel staff was doing nothing to stop it. I finally get checked in take the kids to the pool no pool towels are available. Kids are in the pool that do not have parents with them. We head back to the room to go to sleep and we have no air conditioner. It is in the 90's. Go to lay my head down on the pillow and the pillow smells like the pillow cases were not changed. We will not book this hotel again.
1 night business trip
Crowne Plaza Cleveland South - Independence, Cleveland
Outstanding5.0 / 5
Friendly staff. And very helpful. Bartender Ed. Was wonderful.
1 night family trip
Crowne Plaza Cleveland South - Independence, Cleveland
Good3.0 / 5
Just ok
After reading the reviews, we thought we were getting a luxurious hotel but it was just ordinary. The rooms were clean but tired. There was no frig. The breakfast was awful. I asked if there was "real" maple syrup and was told "Of Course! all warmed up for you." It was simply high fructose corn syrup. My 12 year son couldn't even eat it. Scrabbled eggs were hard and tasteless. Blankets had stains.
1 night family trip

See all reviews

Crowne Plaza Cleveland South - Independence, Cleveland

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