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Grand Hotel et Des Palmes

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Lobby
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Meeting facility

Overview of Grand Hotel et Des Palmes

Grand Hotel et Des Palmes

5.0 star property
Luxury hotel with 2 restaurants, near Palermo Harbour

8.0/10 Very good

960 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Via Roma 398, Palermo, PA, 90139

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
For families
  • Babysitting (surcharge)
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Ruggero Settimo
  • Palermo Harbour - 4 min walk
  • Via Roma - 1 min drive
  • Politeama Garibaldi Theater - 1 min drive
  • Teatro Massimo - 2 min drive
  • Quattro Canti - 8 min drive
  • Ballaro Market - 12 min drive
  • Palermo Cathedral - 13 min drive
  • Mondello Beach - 29 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 40 min drive
  • Palermo Francia Station - 7 min drive
  • Palermo Central Station - 24 min walk
  • Palermo Palazzo Reale-Orleans Station - 26 min walk
  • Giachery Station - 19 min walk
  • Fiera Station - 29 min walk

Restaurants

  • Troppo Buona - 2 min walk
  • Ristorante Cinese Felice - 2 min walk
  • Sciampagna - 2 min walk
  • Tondo - 1 min walk
  • Il Mirto e La Rosa - 1 min walk
Map

About this property

Grand Hotel et Des Palmes

Grand Hotel et Des Palmes puts you 0.2 mi (0.4 km) from Palermo Harbour. Guests can visit the fitness centre for a workout or grab a bite to eat at Neobistrot & Bar, which is one of 2 restaurants and serves lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free (up to 33 lb per pet)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon

Facilities

  • 1 building/tower
  • Built in 1856
  • Safe-deposit box at front desk
  • Library
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Neobistrot & Bar – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette – On-site fine-dining restaurant. Open daily.
Overture Terrace – On-site sushi bar. Open daily.
Neobistrot & Mixology Bar – On-site cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Hosted evening meal costs EUR 80

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 120.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered valet parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number 19082053A103125

Also known as

Grand Hotel Palmes Palermo
Grand Hotel Palmes
Grand Palmes Palermo
Grand Palmes
Grand Hotel Palermo
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Et Des Palmes Palermo Sicily
Grand Hotel Et Des Palmes Palermo
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Frequently asked questions

Does Grand Hotel et Des Palmes offer free cancellation for a full refund?
Yes, Grand Hotel et Des Palmes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel et Des Palmes?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel et Des Palmes?
Yes, pets stay for free, with a maximum weight of 33 lb per pet.
Is parking offered on site at Grand Hotel et Des Palmes?
Yes. Valet parking costs EUR 30 per day.
What are the check-in and check-out times at Grand Hotel et Des Palmes?
You can check in from 2 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Grand Hotel et Des Palmes and nearby?
Have fun during the warmer months with activities nearby such as hiking. Grand Hotel et Des Palmes also has a fitness centre.
Are there restaurants at or near Grand Hotel et Des Palmes?
Yes, there are 2 on-site restaurants.
What's the area around Grand Hotel et Des Palmes like?
Grand Hotel et Des Palmes is in Ruggero Settimo, a short 1-minute walk from Via Roma and 4 minutes' walk from Palermo Harbour. The local area is considered central, as well as being good for sightseeing.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.3/10

Staff & service

9.7/10

Amenities

7.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel with a rich history
We were celebrating my husbands 50 year birthday. This is one of the best hotels we have stayed at. Staff were very professional and extremely friendly. Made us feel welcome from the moment we stepped in to the hotel. The room was a corner room with two windows and balconies. The view from the room was beautiful. The room was very clean. Bathroom felt luxurious. Breakfast was very fresh and good. Excellent espresso. We had dinner at the restaurant. The food was both beautiful and delicious. The cocktail French 75 is the best cocktail I’ve ever had. The interior of the whole hotel is just breathtaking and historic. We had such a wonderful stay. Highly recommended.
Brynja Björk, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice tranquil hotel. We requested a city view when we booked, but we didn’t get the room, in stead we had a back view. That was the only complain, but it turned out it was quiet. Great service, all staff are friendly. Nicely kept facility. Super clean and comfortable. You don’t hear any sound at all. Breakfast at the downstairs was nice. Walking distance to everywhere. We stayed two nights, and we truly enjoy the stay.
Verified Expedia guest review

10/10 Exceptional

60th Birthday Trip
Absolutely amazing loved everything about the hotel. Good location great room very comfortable great choice of breakfast lounge and bar areas including terrace were fabulous to relax and chill in the biggest asset at the hotel are the staff could not fault their enthusiasm their professional attitude above their friendliness which made our stay extremely enjoyable. Would highly recommend. We stayed for my husband's 60th birthday and they made it very special.
Michelle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean modern and a excellent staff. Rooms are large
Ralph, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff.
Dennis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful hotel and the staff was excellent. We didn't want to leave.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

john, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Biagio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and rooms. Wonderful fitness center. Staff was incredibly nice and helpful with all our needs.
Andrew, 3-night family trip
Verified Expedia guest review