Choose dates to view prices

City Express Tapachula

Photo gallery for City Express Tapachula

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Flat-screen TV

Overview of City Express Tapachula

City Express Tapachula

2.5 star property
No-frills Tapachula hotel with outdoor pool

8.6/10 Fabulous

421 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Carretera a Puerto Madero Km. 3.5, Privada Paseo de las Hortencias Tramo 1, Tapachula, CHIS, 30797

Room options

About this area

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 15 min drive
  • Free airport drop-off

Restaurants

  • Toks tapachula - 4 min walk
  • Restaurante El Navegante - 19 min walk
  • El Mito-T - 3 min drive
  • Restaurante Veranda - 4 min drive
  • Crepas y Marquesitas " LA 24" - 4 min drive

About this property

City Express Tapachula

A great choice for a stay in Tapachula, City Express Tapachula offers free airport drop-off service (available during limited hours). For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport drop-off from 7:00 AM to 3:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk

Facilities

  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

City Express Tapachula Hotel
City Express Tapachula Tapachula
City Express Tapachula Hotel Tapachula

Frequently asked questions

Does City Express Tapachula offer free cancellation for a full refund?
Yes, City Express Tapachula does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Tapachula?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at City Express Tapachula on 25 December 2022 start from €63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Tapachula?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Express Tapachula?
Yes, there's an outdoor pool.
Are pets allowed at City Express Tapachula?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Tapachula?
Yes, there's free self parking.
Is an airport shuttle service offered by City Express Tapachula?
Yes, a free shuttle to the airport is available from 7:00 AM to 3:00 PM.
What are the check-in and check-out times at City Express Tapachula?
You can check in from 3:00 PM - midnight. Check-out time is 1:00 PM.
What is there to do at City Express Tapachula and nearby?
City Express Tapachula has an outdoor pool and a fitness centre.
Are there restaurants at or near City Express Tapachula?
Yes. Nearby restaurants include Toks tapachula (4-min walk), Crepas y Marquesitas " LA 24" (2.3 mi) and Restaurante Veranda (2.3 mi).

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

There were NO towels. Literally. The keys in very bad condition so they didn’t work in the elevator. Very bad staff at the front desk.
JUAN, 2-night family trip
Verified Expedia guest review

2/10 Poor

The worse! not family friendly, dangerous!!!
Staying at this hotel was the worse experience ever! Since the beginning at the check in the person at the front desk didn't understand when I gave her my name, even though I told her in Spanish as that is my first language, she gave me a key/card that was in a very bad condition and the next day didn't work, I had to get another one and the staff told me that key was not good and she wonder why I was given that key! Then we went to the pool it was a very hot day and we need it to cool off, but as soon as we entered a black drunk man yelled a vulgar/sexual statement referring to my 20 year old daughter he was flirting, apparently they allow parties with drunk male a females who were there, the black man wasn't wearing a swimming suit he was dressed with cloths and he was in the pool drinking, they all were drunk! We left because the whole scene was disgusting and yucky! And we didn't feel safe. We went to complained with the manager and he said he will check when he came back he said that they look okay and that it's okay to go in, I told him that they shouldn't allowed drinking and partying in the pool area because is a public area and families with children have access, he said that he was afraid to ask them to leave, the two security persons didn't do anything!!! They said: “and this is nothing you should see what people do in Christmas and New Year’s, they go naked and drunk inside the pool and the pool area”, unavailable!!! so we ended up leaving not the drunk party.
Miriam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Other than the airport shuttle not being available the service was excellent.
Jorge, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

La regadera del 204 no era muy buena poca presion
CARLOS, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Breakfast and shuttle to the airport really practical
Claudia, 1-night family trip
Verified Orbitz guest review

8/10 Very good

.
Veronica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

dennis phuoc, 2-night trip
Verified Expedia guest review

4/10 Fair

Jose, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I am very dissatisfied and disappointed with this hotel and with expedia. The only reason we got this hotel was for the airport shuttle. The receptionist told us it was not available. Really!!! Expedia should not advertise it if it is not available.
Brissa, 1-night romance trip
Verified Expedia guest review

8/10 Very good

I like where the hotel is. I did not like, in the room was only one towel and we was 2 persons.
OLAF, 1-night family trip
Verified Expedia guest review