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Novotel Genova City

Photo gallery for Novotel Genova City

Exterior
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Executive Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Executive Double Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Overview of Novotel Genova City

UNESCO Sustainable Travel Pledge

Novotel Genova City

4.0 star property
4-star hotel with restaurant, near Port of Genoa Cruise Ship Terminal

7.2/10 Good

916 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Via Antonio Cantore 8, Genoa, GE, 16126

Room options

About this area

What's nearby

  • In Centro Ovest
  • Port of Genoa Cruise Ship Terminal - 22 min walk
  • Old Port - 3 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 12 min drive
  • Genoa Via di Francia Station - 5 min walk
  • Genoa Sampierdarena Station - 16 min walk
  • Genoa Piazza Principe Station - 23 min walk

Restaurants

  • Le Scuderie dell'Astronauta - 3 min walk
  • Bar Tre Corone - 6 min walk
  • Pizzeria Franco - 6 min walk
  • Focacceria della Lanterna - 6 min walk
  • Belin Che Pizza - 6 min walk

About this property

Novotel Genova City

Novotel Genova City puts you 3.3 mi (5.4 km) from the airport, and within a 10-minute drive of Port of Genoa Cruise Ship Terminal. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cantore 8 Bar & Cucina, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and breakfast.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 18 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Covered on-site self-parking (EUR 8 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's menu
  • Children's games

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cantore 8 Bar & Cucina – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 8 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 8:00 PM
  • The seasonal pool is open from July 01 to August 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Frequently asked questions

Does Novotel Genova City offer free cancellation for a full refund?
Yes, Novotel Genova City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Genova City?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Genova City on 4 Dec 2022 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Genova City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Genova City?
Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 8:00 PM.
Are pets allowed at Novotel Genova City?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Novotel Genova City?
Yes. Self-parking costs EUR 8 per day. Electric car charging is available.
What are the check-in and check-out times at Novotel Genova City?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Genova City and nearby?
Novotel Genova City has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Novotel Genova City?
Yes, Cantore 8 Bar & Cucina offers Mediterranean cuisine. Nearby restaurants include Le Scuderie dell'Astronauta (3-min walk), Bar Tre Corone (6-min walk) and Pizzeria Franco (6-min walk).
What's the area around Novotel Genova City like?
Novotel Genova City is a short 5-minute walk from Genoa Via di Francia Station and 14 minutes' walk from Piazza Principe. Travellers say that this hotel is in a good location.

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

7.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

The hotel is super old. Rooms (especially carpets) are dirty. Bathroon is just terrible.The price and quality doesn't match at all. It is defenitely not 4 stars hotel. To get in the restaurant for the brekfast you have to wait 30 minutes in a queue. To get coffee at the breakfast - 15 minutes in the line.
Inna, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel for a 5 night stay, close to transport links into the main areas of the city. With a good restaurant and another excellent restaurant nearby. Breakfast was good and room was fine for us as a family of four.
Darren, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

meiry, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mario L, 1-night trip
Verified Expedia guest review

8/10 Very good

As usual a very good stay
C D, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Adventure
The staff are avaricious and the people
Nizar, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Nir, 1-night trip
Verified Expedia guest review

4/10 Fair

Expensive hotel for the service, location. The location of the hotel not too pleasant, far from city amenities apart from the port. If one wants to get closer to the sea, shall book a hotel on the opposite side of Genoa. The hotels’ pool was really small and there were alowed only 6 people swimming and little bit more for sunbathing. The pool was open just 8 hours a day from 12 to 8.. Not convenient. Also the prices of products in the minibar were not shown anywhere.
4-night trip
Verified Hotels.com guest review

8/10 Very good

DINH MANH, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great value. Parking was in an underground garage and was 8 euros for the night. The rooms were very quiet and the WiFi was strong enough to have a quick video chat. The breakfast was delicious and very filling. I would highly recommend.
1-night family trip
Verified Expedia guest review