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1 room, 2 adults

W Chicago - Lakeshore, Chicago

4.5-star4.5 stars
644 N Lake Shore Dr, Chicago, IL, 60611, United States of America

Luxury hotel with spa, near Navy Pier
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Room
Great room
Food
Food is all right
986See all 986 Hotels.com reviews
From 2,100 reviews

TripAdvisor Traveller Rating

W Chicago - Lakeshore, Chicago

from $103
  • Wonderful Room, Room, 1 King Bed, City View
  • Spectacular Room, Room, 1 King Bed, Lake View
  • Wonderful Room, Room, 2 Double Beds, City View
  • Spectacular Room, Room, 2 Double Beds, Lake View
  • Fabulous Room, Room, 1 King Bed, Lake View
  • Fabulous Room, Room, 2 Double Beds, Lake View
  • Suite, 1 Bedroom, Lake View (SW-M)

What’s around W Chicago - Lakeshore, Chicago

Landmarks

  • In Near North Side
  • Navy Pier - 8 min walk
  • Chicago Children's Museum - 8 min walk
  • Chicago Water Tower - 12 min walk
  • Chicago Riverwalk - 12 min walk
  • Water Tower Place - 13 min walk
  • Tribune Tower - 14 min walk
  • John Hancock Center - 14 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Millennium Station - 22 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Chicago Station (Red Line) - 16 min walk
  • Grand Station (Red Line) - 16 min walk
  • Chicago Station (Brown Line) - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 520 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Up to 40 lbs

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 18
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Bliss has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Current - This restaurant specializes in Italian cuisine and serves breakfast, brunch, and dinner.

The Living Room Bar - This bar serves lunch and dinner. Open daily.

W Chicago - Lakeshore, Chicago’s small print

Policies

Debit cards presented at check-in are debited USD 200. Unused funds can take up to 30 days to be released by the guest's financial institution. The property is not responsible for any fees incurred as a result. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Chicago W
  • W Lakeshore Hotel Chicago
  • w Chicago Lakeshore Hotel Chicago
  • w Hotels Chicago
  • W Chicago Lakeshore Hotel
  • Lakeshore Hotel
  • Lakeshore
  • Chicago W Lakeshore
  • Lakeshore W
  • Lakeshore W Chicago
  • W Chicago
  • W Chicago Lakeshore
  • W Lakeshore
  • W Lakeshore Chicago
  • W Lakeshore Hotel

Mandatory fees

Deposit: USD 200.00 per stay

Pet deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 68.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 986 reviews

Exceptional 10.0
Nice location!
This is a great hotel with a really good location. Not quite easy to get to but easy to get around once you are there.
Sara, usBusiness trip
Exceptional 10.0
A hidden gem in downtown Chicago
Wonderful service, from check-in to check-out! I found the W online while searching for downtown hotels on the lake in Chicago for our anniversary. The W was literally the only one. The front desk allowed me a three hour early check-in at no additional charge. I was very pleased by this. I had flowers delivered to the hotel prior to arrival and they were already in our room prior to our early check-in. The view of the lake from our room was absolutely stunning, worth the small charge for lake view. Located across from the beach and close to navy pier. The location was exceptional. I was given two for one drinks at the bar. We were served cocktails on the “tipsy lift” elevator which was a nice touch on a Friday night. All the staff was very friendly and pleasant. The room was spacious and clean. We ate breakfast outside at the on-site restaurant and the service was fast and friendly with no wait. We were allowed to store our bags upon checking out and explore the city for the day. The valet parking was simple to use and efficient. The W is a hidden gem in downtown Chicago. We will definitely be back. The W surpassed my expectations. Thank you for making our stay pleasant and memorable!
Jamin, usRomance trip
Very Good 8.0
Great, but not Excellent
Beautiful lake view, but the hotel is a bit tired. Fixtures were dented and scratched, etc. I read somewhere that W hotels buy old cheaper hotels (like Days Inn) in good locations and give them cosmetic makeovers. I'm not sure if this is true, but it felt that way. The place was perfectly nice, with a great view, but it lacked that nothing-omitted feeling of most 4.5 star hotels. Also, if you like room service, I'd check the prices before you book. These seemed higher than other 4.5 star hotels.
usRomance trip
Good 6.0
Great staff but a bit overpriced
It was only a one-night stay, so my experience was limited. I didn't use the gym or pool or spend a lot of time at the hotel. However, the staff were attentive, friendly, and professional. The same applies for the bar in the lobby. The room was fine, though nothing exceptional. I had a city view, which looked directly at other apartment buildings. The view on the lake side looked stunning, which I saw from the elevators, though. The thing I found very odd about the W was that for a hotel chain that made its reputation on being stylish, this particular hotel felt a bit dated. The room was all gray, white, and black with the requisite (kind of cheap) modern furniture. The bathroom had light switches and a toilet that seemed like they were bought on discount at a Home Depot. There also were holes in the wall of my room from, I'm assuming, where the TV or mirror had previously been placed. The bed and bedding was comfortable, though, and the room was exceptionally quiet. All in all, it's a decent hotel that could use a little more care or refurbishing. One other thing to note, I paid over $500 because it was the week of a big conference in Chicago. This is not even close to being a hotel worth that cost. If you can get it around $300-$350 with a lake view, it is a good option.
Edward, usBusiness trip
Exceptional 10.0
Beautiful hotel, unfriendly staff
Hotel location and the room was amazing. The only problem staff was unfriendly.
Sean, us1 night business trip

W Chicago - Lakeshore, Chicago

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