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Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

4 stars
187 Monroe Ave NwGrand RapidsMI49503United States of America, 855-239-9397
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Excellent4.5 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Food
Delicious food
Value
Value for money could be better
618See all 618 Hotels.com reviews
From 1,330 reviewsTripAdvisor Traveller Rating

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

Hotel Info: 855-239-9397

from $199
  • Executive Suite, 1 King Bed, Non Smoking (Plaza)
  • Room, 1 King Bed, Non Smoking, River View
  • Grand Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, Tower
  • Luxury Suite, 1 King Bed, Non Smoking (Plaza)
  • Luxury Suite, 1 King Bed, Non Smoking, Tower
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, River View
  • Classic Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking (Pantlind)
  • Classic Room, 1 King Bed
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Concierge Level
  • Concierge Room, 1 King Bed
  • Room, 1 King Bed (Concierge floor)
  • Room, 2 Queen Beds (Concierge floor)
  • Room, 2 Queen Beds, Non Smoking, River View
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 682 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Amway Grand Plaza
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Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 25 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Racquetball/squash on site
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Tennis on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 46
  • Conference space size (feet) - 47120
  • Conference space size (meters) - 4378
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Cygnus27 - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

GP Sports - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen Counter - This restaurant serves breakfast and lunch.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids’s small print

Also known as

  • Amway Grand Plaza
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
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  • Amway Hotel
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  • Grand Plaza Amway
  • Amway Grand Plaza Rapids
  • Hotel Amway Grand Plaza
  • Amway Grand Plaza Hotel Grand Rapids
  • Amway Grand Plaza Hotel
  • Amway Grand Plaza Grand Rapids

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 25 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 618 reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Good3.0 / 5
BRRRRR...
Amway Grand is a lovely old hotel (even the new tower is old) and because it is old it is quite drafty. We stayed in a 12th floor (new) tower room with a nice view of the grand river. Problem was that it was cold (32F), and windy (up to 20 mph) and the windows leaked air like a sieve. Both handles were broken on the one window that opened (but wouldn't close tight). The wind whistled all night and the heat couldn't keep up with the cold coming in. We have stayed here (old section) before last year for the Beer, Wine & Food Festival without issue, but our friends stayed in the tower last year and had the same issue (we should have listened). Seems that Hilton (Amway) would get this fixed...not a new problem. :-(
1 night trip with friends
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Excellent4.0 / 5
Two wedding trip
Stayed in the Tower newer part of Hotel. Overall all was very good 4 stars but details is what I'm not giving a 5 star rating. After checking in the room they sent me a text asking about the room. I told them all was good but that the vent in bathroom was very dirty. They said they would send someone up soon. Over the next 2 days I told them 3 more times to please clean, when we left it was never cleaned. Bathroom has pocket doors, light weight not private. Bedding was great. In room Fridge was appreciated.
1 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Excellent4.0 / 5
Nice Place- Lousy Shower in the Bath Room
The shower is a total joke for a supposed five star hotel, even the drain backed p which can be corrected, but really if I wanted to save water that bad, I would omit the shower altogether took, my wife fifteen minutes to rinse the shampoo out of her hair.
1 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Fair2.0 / 5
We didn't sleep at all because there was a very loud noise in the ducts which ran all night, what sounded like two boards slamming together every 10 or 15 minutes, and a VERY loud heating unit when it kicked on. In the morning there was weak water pressure and no hot water. Not pleased at all.
1 night romance trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
Old charm and Elegance
wonderfully done
1 night trip

See all reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

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