6/10 Good
Dec 30, 2022
Was scheduled to check in on Monday after Christmas. I called the Thursday before to ask 1) whether their pool was working and 2) what they had in their breakfast. Was told the pool was working fine and the contents of their full breakfast. When i checked in, i was told the pool heater had failed. I asked if it had broken over the weekend and was told that it had started earlier in the week and was confirmed over the weekend.
The ice machine was also broken. The room was very hot when we checked in (despite our being about 17 degrees outside) and we were not able to get it to cool down.
The breakfast food tastes as if it was put out at the beginning of the breakfast time and wasn't changed or updated at all. Aside from the waffles, it was old and luke warm.
Allen
Allen, 2-night family trip
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