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Arbor Suites at the Mall, Springfield

2 stars
1550 E Raynell PlSpringfieldMO65804United States of America, 800-491-6126
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Good3.8 / 5
Wellness
Great wellness & sports facilities
Value
Best value for money
Room
Room is all right
Vibe
Vibe is not too good
307See all 307 Hotels.com reviews
From 89 reviewsTripAdvisor Traveller Rating

Arbor Suites at the Mall, Springfield

Hotel Info: 866-539-8117

from $59
  • Penthouse
  • Standard Suite, Multiple Beds
  • Studio Suite, 1 King Bed with Sofabed
  • Penthouse (Murphy Bed)

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 10 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Arbor Suites
  • Arbor Suites Mall
  • Arbor Suites Mall Condo
  • Arbor Suites Mall Condo Springfield
  • Arbor Suites Mall Springfield
  • Arbor Hotel Springfield
  • Arbor Suites At The Mall Hotel Springfield

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 20 miles of the property will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 10.00 per day

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per night

High-speed Internet access (wired) is available in guestrooms for USD 0 per stay (rates may vary)

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Arbor Suites at the Mall, Springfield’s small print

Also known as

  • Arbor Suites
  • Arbor Suites Mall
  • Arbor Suites Mall Condo
  • Arbor Suites Mall Condo Springfield
  • Arbor Suites Mall Springfield
  • Arbor Hotel Springfield
  • Arbor Suites At The Mall Hotel Springfield

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 20 miles of the property will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 10.00 per day

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per night

High-speed Internet access (wired) is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 307 reviews

Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
Center of town, everything walking distance
They need work on there breakfast. . Most of the hot food was cold and there was no water to offer..
2 night family trip
Arbor Suites at the Mall, Springfield
Outstanding5.0 / 5
Overnight in Springfield
Stayed overnight traveling through Missouri to Oklahoma. Quiet area near a major shopping Mall. Many restaurant choices, as well as shopping. TV didn't work, but they gave a credit on the room for the inconvenience. Could have used a little more maintenance time to pick up large amounts of leaves around sidewalks. This would be a really nice place to stay for an extended time, as it had a fully equipped kitchen and nice size living room, as well as a large comfortable bed.
1 night family trip
Arbor Suites at the Mall, Springfield
Fair2.0 / 5
Convenient location, but it was dirty.
The room was dirty. The couch was dirty, the furniture at the end of the bed had white stains (looked like body fluids) on it. The kitchen had silverware and plates and cups, but no way to cook anything (pots or pans). The chair at the desk was had a screw holding one of the legs together, it was questionable whether or not it would hold a person when they sat in it. The bar stools were wobbly. The windows were dirty. There was a used q-tip and beer bottle lid right outside the front door. There were cigarette butts on the balcony. Won't stay there again.
2 night family trip
Arbor Suites at the Mall, Springfield
Excellent4.0 / 5
It was better then most places I stayed at the breakfast food was goo also
3 night trip
Arbor Suites at the Mall, Springfield
Fair2.0 / 5
"Just a typical Friday night" apparently
I booked at the last minute while driving to Springfield, and I really regretted it. When I arrived at 11:30 pm to check in, the front desk employee was on the phone with 911 because someone's car had just been broken into. The robber then ENTERED THE OFFICE AREA which was not secured. The room was just OK, many items were broken or very old/ damaged, but it was clean enough. Then I found out they don't offer "stay over service" AKA cleaning and clean towels/ linens on weekends. The breakfast was also sub-par. Even after my Hotels.com discount, this stay wasn't worth it, and I definitely wouldn't stay there again (especially not alone).
2 night trip

See all reviews

Arbor Suites at the Mall, Springfield

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