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Sheraton Philadelphia Downtown Hotel, Philadelphia

3.5 stars
201 North 17th StreetPhiladelphiaPA19103United States of America, 855-239-9480
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Value
Value for money could be better
Cleanliness
Could use a good cleaning
1321See all 1,321 Hotels.com reviews
From 2,356 reviewsTripAdvisor Traveller Rating

Sheraton Philadelphia Downtown Hotel, Philadelphia

Hotel Info: 855-239-9480

from $103
  • Traditional Room
  • Accessible Room, One Queen Bed
  • Standard Room
  • Club Room, Two Double Beds
  • Traditional Room, King Bed
  • Deluxe Room, King Bed, City View
  • Deluxe Room, Two Double Beds, City View
  • Traditional Room
  • Traditional Room, Queen Bed
  • PURE Allergy Friendly Room, Two Double Beds
  • Accessible Room, One Queen Bed, Roll-In Shower
  • Junior Suite
  • Accessible Room, Two Double Beds
  • Club Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 757 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 50 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Philadelphia Downtown
  • Philadelphia Downtown Sheraton
  • Sheraton Hotel Philadelphia Downtown
  • Sheraton Philadelphia Downtown
  • Sheraton Philadelphia Downtown Hotel
  • Philadelphia Sheraton
  • Sheraton City Center Hotel
  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia City Center Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 40 per night

Valet parking costs USD 44 per night

Rollaway beds are available for USD 30.00 per stay

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Segway rental/tour nearby
Working away
  • Business center
  • Number of meeting rooms - 35
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 55000
  • Conference space size (meters) - 5110
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

Terrace - This restaurant serves breakfast and lunch. A children's menu is available.

Sheraton Philadelphia Downtown Hotel, Philadelphia’s small print

Also known as

  • Hotel Sheraton Philadelphia Downtown
  • Philadelphia Downtown Sheraton
  • Sheraton Hotel Philadelphia Downtown
  • Sheraton Philadelphia Downtown
  • Sheraton Philadelphia Downtown Hotel
  • Philadelphia Sheraton
  • Sheraton City Center Hotel
  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia City Center Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 40 per night

Valet parking costs USD 44 per night

Rollaway beds are available for USD 30.00 per stay

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1321 reviews

Sheraton Philadelphia Downtown Hotel, Philadelphia
Excellent4.0 / 5
Convenient and clean
It is disappointing that high end hotels that come with a proportional room rate charge for wi-fi when Motel 6 does not, otherwise, good location good restaurants within walking distance, friendly, efficient staff
1 night business trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Fair2.0 / 5
Inexpensive but run down.
A good location but a rundown hotel.
1 night business trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Outstanding5.0 / 5
Amazing
1 night romance trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Excellent4.0 / 5
Awesome service
House keeping was amazing. We checked out and left two stuffed animals by mistake. I called house keeping and they found them and arranged for them to be delivered to our home. My son is so happy!!
3 night family trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Fair2.0 / 5
Convenient Location but Dirty Room and Hotel
I stayed one night. I was not happy with the cleanliness of my room or the entire floor. I stayed on the 7 floor. I checked in around 6:30pm. Next to the elevator on my floor there was something that looked like vomit. It was still there the next morning. The entire floor needed a vacuum and there were stains around a couple of doors on the floor. Our room was not vacuumed during the previous cleaning before my check in. The bathroom floor was also dirty with spots. It did not look like it was mopped in a while. I was really surprised by the lack of attention paid to cleaning especially something as simple as vacuuming. It worries me that other short cuts may have been taken. I will not be staying in this hotel again despite its incredibly convenient location in Center City Philadelphia.
1 night family trip

See all reviews

Sheraton Philadelphia Downtown Hotel, Philadelphia

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