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Sheraton Philadelphia Downtown Hotel, Philadelphia

3.5 stars
201 North 17th StreetPhiladelphiaPA19103United States of America, 855-239-9480
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Good3.8 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Value for money
Value for money could be better
Cleanliness
Could use a good cleaning
1383See all 1,383 Hotels.com reviews
From 2,234 reviewsTripAdvisor Traveller Rating
  • Philadelphia, PA (PHL-Philadelphia Intl.) 18-min drive; 13.1 miles/21.1 km
  • Trenton, NJ (TTN-Mercer) 37-min drive; 33.7 miles/54.2 km
  • Philadelphia 30th St Station 24-min walk; 1.2 miles/2 km
  • Philadelphia University City Station 7-min drive; 2.8 miles/4.6 km
  • Philadelphia North Broad Street Station 9-min drive; 2.9 miles/4.6 km
  • Race Vine Station 7-min walk; 0.3 miles/0.5 km
  • City Hall Station 10-min walk; 0.5 miles/0.7 km
  • Spring Garden Station 13-min walk; 0.6 miles/1 km
  • Self parking (surcharge)
  • Valet parking (surcharge)

Sheraton Philadelphia Downtown Hotel, Philadelphia

Hotel Info: 855-239-9480

from $139
  • Traditional Room
  • Room
  • Traditional Room
  • Standard Room
  • Club Room, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 757 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only *

  • 1 per room (up to 49 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Philadelphia Downtown
  • Philadelphia Downtown Sheraton
  • Sheraton Hotel Philadelphia Downtown
  • Sheraton Philadelphia Downtown
  • Sheraton Philadelphia Downtown Hotel
  • Philadelphia Sheraton
  • Sheraton City Center Hotel
  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia City Center Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 40 per night

Valet parking costs USD 44 per night

Rollaway beds are available for USD 30.00 per stay

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Segway rental/tour nearby
Working away
  • Business center
  • Number of meeting rooms - 35
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 55000
  • Conference space size (meters) - 5110
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

Terrace - This restaurant serves breakfast and lunch. A children's menu is available.

Sheraton Philadelphia Downtown Hotel, Philadelphia’s small print

Also known as

  • Hotel Sheraton Philadelphia Downtown
  • Philadelphia Downtown Sheraton
  • Sheraton Hotel Philadelphia Downtown
  • Sheraton Philadelphia Downtown
  • Sheraton Philadelphia Downtown Hotel
  • Philadelphia Sheraton
  • Sheraton City Center Hotel
  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia City Center Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Self parking costs USD 40 per night

Valet parking costs USD 44 per night

Rollaway beds are available for USD 30.00 per stay

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1383 reviews

Sheraton Philadelphia Downtown Hotel, Philadelphia
Outstanding5.0 / 5
It was fine.
2 night family trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Fair2.0 / 5
dissatisfied customer.
I was disappointed with my stay, my room did not come with a microwave or fridge. The coffee stations was awful. No fresh cups the coffee machine was dirty on the inside where you pour the water. No rug in the bathroom to step on after showering. After two tissues the tissue box was empty.
1 night family trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Good3.0 / 5
Wifi was not free
When I got the hotel on the website hotels.com, I was under the impression that rooms had free wifi. The rooms don't have free wifi so I end up finding out the hard way at check out that they had charged me.
2 night family trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Good3.0 / 5
Pretty ordinary
Dated hotel, parking charges too high and no wifi, come on, charging for wifi is too much...
1 night family trip
Sheraton Philadelphia Downtown Hotel, Philadelphia
Excellent4.0 / 5
Basically comfortable
Although the only room available was a handicap-accessible one with a queen bed, I was happy to get one at all at a very early check-in time. The room was a good size, with an Aeron desk chair and generally bland furnishings. Towels were plentiful, and better than average. Wifi did not work.
1 night trip

See all reviews

Sheraton Philadelphia Downtown Hotel, Philadelphia

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