The Westin San Antonio North

Photo gallery for The Westin San Antonio North

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, down comforters, in-room safe, desk

Overview of The Westin San Antonio North

The Westin San Antonio North

4.0 star property
Suburban hotel in Vance Jackson with outdoor pool and indoor pool

8.4/10 Very Good

1,376 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $118
Price available on 7/4/2022
Map
9821 Colonnade Blvd, San Antonio, TX, 78230
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Vance Jackson
  • South Texas Medical Center - 5 min drive
  • USAA Corporate Office Headquarters - 5 min drive
  • University of Texas Health and Science Center at San Antonio - 5 min drive
  • CHRISTUS Santa Rosa Hospital - Medical Center - 6 min drive
  • Huebner Oaks - 6 min drive
  • Wonderland of the Americas Mall - 8 min drive
  • North Star Mall - 8 min drive
  • St. Mary's University - 12 min drive
  • University of Texas at San Antonio - 9 min drive
  • Six Flags Fiesta Texas - 15 min drive

Getting around

  • San Antonio International Airport (SAT) - 15 min drive
  • San Antonio Station - 15 min drive

About this property

The Westin San Antonio North

At The Westin San Antonio North, you'll be within a 10-minute drive of North Star Mall and University of Texas at San Antonio. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Bolo's, which serves breakfast and lunch. This upscale hotel also features a poolside bar, a fitness center, and a spa tub. Fellow travelers say great things about the overall property condition and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Computer station
  • Conference space (24979 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 50 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 28.00 for adults and USD 10.00 for children (approximately)
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.5/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Amazing, but.....
Everything was so nice and clean. Employees were amazing. I have 2 things i do need to say. 1) no free wifi 2) the last step of the outdoor pool was so slippery. I slipped and another man slipped. I think that needs to be addressed. Other than that, it was great!!
Victor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms daily.
The only complaint is that we had to call for clean towels the 2nd day, and by the beginning of day 3 we had ran out of toilet paper. 3 adults 1 that is elderly and she needed alot of paper. By day 2 instead of 3, housekeeping should check rooms and make beds. I know with all that has gone on in the country it is difficult to have enough staff. However, if you have any complaints like this customers will not come back. Rooms and restaurant service was clean, very helpful. Restaurant food was very good, but alittle pricey.
VALLI, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jesus, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beverly, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Restful little getaway
The Westin never disappoints! Everyone was so nice and accommodating and the beds there are utterly amazing. We had a very restful sleep and stay there.
Margarita, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I Was locked out if my room for over an hour because of lack of staff
Juan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Getaway
Great hotel with excellent staff close to all things. Hotel definitely needs updating but overall a really good stay!
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I usually stay at a Westin hotel whenever I travel because of the comfy beds and the friendly, accommodating staff.
Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip
I haven’t stayed at the hotel since 2014 and the place needs some love. The pool area was ok, the plants need service. The hot tub was clean. I didn’t use the gym. The bar had a good selection on different types of drinks. We ate a chicken salad and we both liked it very much.
gilberto g, 1-night business trip
Verified Hotels.com guest review