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Best Western Plus Hanes Mall Hotel, Winston-Salem

2.5 stars2.5 stars
3330 Silas Creek PkwyWinston-SalemNC27103United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Service
Fantastic service
866See all 866 Hotels.com reviews
From 362 reviewsTripAdvisor Traveller Rating

Best Western Plus Hanes Mall Hotel, Winston-Salem

from $71
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Deluxe Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free full breakfast
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Plus Hanes Mall Hotel, Winston-Salem’s small print

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 866 reviews

Best Western Plus Hanes Mall Hotel, Winston-Salem
Good3.0 / 5
OK stay during snow storm
Stay was OK. the sink was outside of the bathroom which was a little inconvenient. Our bathroom door wouldn't shut closed but we made due. The beds were comfortable. On the firm side but was great for me due to pregnancy. We happened to be there during a snow storm so we were stuck inside a whole day. Room service stopped by to change out towels but didn't get the trash. We called the front desk to pickup the trash but noone ever came. Breakfast was good. The usual waffle maker and sides.
2 night business trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Excellent4.0 / 5
It was a great place to stay to relax
2 night romance trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Outstanding5.0 / 5
clean and friendly
affordable hotel, very clean and friendly service
1 night trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Excellent4.0 / 5
Convenient Hotel
Our stay was good. We just stayed overnight as a half way point to where we were going.
1 night business trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Good3.0 / 5
Just ok for the money
The room itself was ok and the bed slept well but the cleanliness of the batrhoom was very lacking. Faucets not clean, long black hairs on the floor. Housekeeping not on staff in the evenings so only option was to swich rooms which we did not have time for since we were meeting others in town. Dissapointed in the bathroom cleanliness.
1 night family trip

See all reviews

Best Western Plus Hanes Mall Hotel, Winston-Salem

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