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Best Western Plus Hanes Mall Hotel, Winston-Salem

2.5 stars
3330 Silas Creek PkwyWinston-SalemNC27103United States of America, 866-925-8648
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Excellent4.1 / 5
Cleanliness
Clean
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
766See all 766 Hotels.com reviews
From 313 reviewsTripAdvisor Traveller Rating

Best Western Plus Hanes Mall Hotel, Winston-Salem

Hotel Info: 866-925-8648

from $81
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Deluxe Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall
  • Best Western Plus Hanes Mall Hotel Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free full breakfast
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Western Plus Hanes Mall Hotel, Winston-Salem’s small print

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall
  • Best Western Plus Hanes Mall Hotel Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 766 reviews

Best Western Plus Hanes Mall Hotel, Winston-Salem
Fair2.0 / 5
Uncomfortable and obvious issues with room
Stains on the bed sheets, the shower had no curtain or door of any kind and the bathroom looked like a flood after each shower, the room was on the 1st floor near staff entry/exits and the laundry room and was noisy all night and early in the morning, the ground level room had a window facing the sidewalk which was lit up all night and there were no curtains to block the light. I know it was not an expensive hotel, but could've been way better with just minor changes. Maybe it was a result of just being in a 1st floor room in the area I was in - but I was in town to give an 8:30 presentation the next morning and got no sleep and would not stay here again.
1 night business trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Outstanding5.0 / 5
This hotel was all that I wanted. The service, beds, room, etc was excellent. Will stay there again.
1 night family trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Good3.0 / 5
5 floors with 200+ rooms, and only 1 working elevator. The next day there was no working internet either. I requested a hard copy hotel receipt, the hotel clerk said since I booked my room thru a 3rd party that I would have to request one from the. Funny but it was the hotel who took my credit card. I will have to think twice about staying with Best Western hotels ion the future.
1 night romance trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Outstanding5.0 / 5
Everything was perfect will stay again next year
4 night business trip
Best Western Plus Hanes Mall Hotel, Winston-Salem
Excellent4.0 / 5
All in all
My stay was pretty well. Everything was really up to par. I just wish that that the tub could have been a little more cleaner. Also the shower curtain changed. Overall it was a nice room though, and a nice stay.
2 night romance trip

See all reviews

Best Western Plus Hanes Mall Hotel, Winston-Salem

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