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All properties in Winston-Salem, North Carolina, United States of America
All properties in Winston-Salem, North Carolina, United States of America

Best Western Plus Hanes Mall Hotel, Winston-Salem

2.5-star2.5 stars
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103, United States of America

Hotel with outdoor pool, near Hanes Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 636 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Tasty breakfast
Great location
Room is all right

Best Western Plus Hanes Mall Hotel, Winston-Salem

from $68
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 King Bed, Accessible, Non Smoking

What’s around Best Western Plus Hanes Mall Hotel, Winston-Salem


  • Hanes Mall - 9 min walk
  • Wake Forest University Baptist Medical Center - 2.7 mi / 4.3 km
  • BB&T Ballpark - 3.8 mi / 6.2 km
  • Benton Convention Center - 4.5 mi / 7.2 km
  • Old Salem - 4.6 mi / 7.4 km
  • Lawrence Joel Veterans Memorial Coliseum - 5.4 mi / 8.7 km
  • Southeastern Center for Contemporary Art - 4.6 mi / 7.4 km
  • Reynolda House Museum of American Art - 4.8 mi / 7.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive
  • High Point Station - 24 min drive
  • Lexington Station - 25 min drive
  • Lexington Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Plus Hanes Mall Hotel, Winston-Salem’s small print

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 1,086 reviews

Very Good 8.0
Mostly fine but no ice!
Mostly very good, except no ice to be found - one machine broken, the other empty - not enoug capacity for such a large hotel
us2 night family trip
Very Good 8.0
A sold choice for the area
Spent four nights here, and it is a nice hotel, near a mall and very easy to commute around the city. Elevators were touch and go, and hot water ran out one morning. But the staff is great, and the breakfast is good, and I would definitely return.
Michael, us4 night trip with friends
Very Good 8.0
Not shabby
Decent place. Access is funky and the parking lot is pretty rough. It looks like they were in the process of expanding the parking area and the project was abandoned. Rooms were nice. Comfy beds. The air conditioning was off on our arrival and it took a long time to cool the room down. Did some rearranging to fix the problem since the table was blocking the air conditioning unit and preventing the fan from circulating air. The shower/tub was weird. Felt like I was standing in a watermelon laying on a boat ramp. Overall, not bad just a few aesthetics that need improvement.
John, us1 night family trip
Good 6.0
No more for me
I was charged twice for my room and I had to go through many hoops to get my funds returned and released. I think some of the staff was not very friendly or helpful. Akira was however very helpful in resolving my problem and patient with me during my agitation. I don't think I will be booking a room with Best Western any more. They didn't even offer me anything for their mix up that caused me great concern.
Ada, us4 night family trip
Exceptional 10.0
Excellent stay
Gregory, us3 night trip with friends

Best Western Plus Hanes Mall Hotel, Winston-Salem

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