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Portola Hotel & Spa at Monterey Bay, Monterey

4 stars4 stars
Two Portola PlazaMontereyCA93940United States of America, 800-491-6126

4-star resort with 3 restaurants, near Fisherman's Wharf
Very Good4.1 / 5
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
1407See all 1,407 Hotels.com reviews
From 2,483 reviewsTripAdvisor Traveller Rating

Portola Hotel & Spa at Monterey Bay, Monterey

Hotel Info: 866-539-8117

from $170
  • Portola King
  • Room, 1 King Bed, Accessible
  • Room, 1 Double Bed, Accessible
  • Portola Room Two Double Beds
  • Harbor View King
  • Harbor View, 2 Double Beds
  • Run of House
  • Courtyard King
  • Courtyard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • .195 percent destination fee will be charged
  • Tourism fee: USD 2.00 per accommodation, per night

Optional extras

Self parking costs USD 20.00 per day with in/out privileges

Valet parking costs USD 23.00 per day with in/out privileges

Extended parking costs USD 25 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Portola Hotel & Spa at Monterey Bay, Monterey

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