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Portola Hotel & Spa at Monterey Bay, Monterey

4 stars
Two Portola PlazaMontereyCA93940United States of America, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Food
Delicious food
Service
Fantastic service
Value for money
Value for money could be better
1253See all 1,253 Hotels.com reviews
From 2,193 reviewsTripAdvisor Traveller Rating
  • Monterey, CA (MRY-Monterey Peninsula) 11-min drive; 3.3 miles/5.3 km
  • Extended parking
  • Self parking (surcharge)
  • Valet parking (surcharge)

Portola Hotel & Spa at Monterey Bay, Monterey

Hotel Info: 866-539-8117

from $199
  • Room, 1 King Bed, Accessible
  • Room, 1 Double Bed, Accessible
  • Standard Room, 2 Double Beds
  • Room Selected at Check In
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds, Courtyard Area
  • Superior Room, 1 King Bed, Harbor View
  • Room, 1 King Bed (Portola)
  • Room, 2 Double Beds (Portola)
  • Room, View
  • Standard Room, 1 King Bed, Courtyard Area
  • Room, 1 Double Bed, View
  • Room
  • Superior Room, 2 Double Beds, Harbor View
  • Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out
Due to renovations occurring at the Monterey Conference Center, the entrance to this property will be closed from April-September, 2016. Access to the hotel will be through the hotel parking garage located on Del Monte Ave. For details, please contact the office using the contact information found on the confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Self parking costs USD 19 per day with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 50,000
  • Conference space size (meters) - 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jacks - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters Bs Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Self parking costs USD 19 per day with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Portola Hotel & Spa at Monterey Bay, Monterey

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