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Portola Hotel & Spa at Monterey Bay, Monterey

4-star4 stars
Two Portola PlazaMontereyCA93940United States of AmericaGreat location! See map

4-star resort with 3 restaurants, near Fisherman's Wharf
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Very Good8.2
Location
Great location
Food
Delicious food
Service
Fantastic service
Value for money
Value for money could be better
1423See all 1,423 Hotels.com reviews
From 2,659 reviewsTripAdvisor Traveller Rating

Portola Hotel & Spa at Monterey Bay, Monterey

from $170
  • Courtyard Room, 2 Double Beds
  • Courtyard King
  • Harbor View, 2 Double Beds
  • Harbor View King
  • Portola Room Two Double Beds
  • Portola King
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House

About Portola Hotel & Spa at Monterey Bay, Monterey

Location.
The Portola Hotel & Spa at Monterey Bay is located in historic downtown Monterey, Calif. The resort is one half-mile from Cannery Row. Famed 17-Mile Drive and Pebble Beach Golf Course are three miles from the resort.

Hotel Features.
The resort includes Jacks Monterey, which serves American cuisine and features outdoor, fireside dining. Peter B's Craft Brewery includes 15 high-definition televisions and The Club Room offers a daily European style breakfast buffet. An outdoor pool, spa tub, steam room, sauna and fitness center are offered. The on-site spa has a selection of services, including massages. The resort also provides wireless Internet access in public areas, a business center, and conference rooms. Self parking and valet parking are available on site (fees apply). Dogs are welcome for a fee; service animals are exempt.

Guestrooms.
This seven-story resort offers 379 guestrooms and suites. Guestrooms feature city views and are furnished in residential style with shuttered windows and contemporary, boutique furnishings. Guestrooms feature high-speed wired Internet access (surcharge). Bathrobes are provided. Rooms include coffeemakers.

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Self parking costs USD 20.00 per day with in/out privileges

Valet parking costs USD 23.00 per day with in/out privileges

Extended parking costs USD 25 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Portola Hotel & Spa at Monterey Bay, Monterey

Landmarks

  • In Old Monterey
  • Fisherman's Wharf - 4 min walk
  • Monterey Bay Aquarium - 27 min walk
  • Maritime Museum - 1 min walk
  • Dennis the Menace Park - 13 min walk
  • Monterey Convention Center - 1 min walk
  • Pacific House Museum - 2 min walk
  • Golden State Theatre - 3 min walk

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 11 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 35 min drive
  • Salinas Station - 31 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)
  • Free shopping center shuttle

Recent reviews

Very Good 8.2 From 1,423 reviews

Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
My birthday celebration.
The hotel is perfectly located to the wharf. I enjoyed my spa day, went whale watching and loved dinner at Domenicos. They surprised me with a bottle of wine for my birthday.
Kay, us3 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Very Good8.0
Great getaway Hotel
I enjoyed our stay right from the minute we arrived. We were greeted with complimentary craft beer and homemade cookies! Customer service was excellent. I would definitely stay here again.
Bahiye, us2 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Very nice hotel and pet friendly
Timothy, us1 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Very nice hotel in a great location.
Richard, us2 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
We had a great time
We had a great stay, I loved the complimentary cookies at check-in and the rooms were beautiful. The location was great, especially being so close to the rec trail and downtown. One minor thing to note is that parking is not free (and not exactly cheap at $20/ night), so just something to bear in mind when booking your stay.
Silvia, us1 night trip

See all reviews

Portola Hotel & Spa at Monterey Bay, Monterey

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