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All properties in Monterey, California, United States of America
1 room, 2 adults

Portola Hotel & Spa at Monterey Bay, Monterey

4-star4 stars
Great for familiesThis property has good facilities for families.
Two Portola Plaza, Monterey, CA, 93940, United States of America

4-star resort with full-service spa, connected to the convention center, near Maritime Museum
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From 3,305 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Value
Value for money could be better

Portola Hotel & Spa at Monterey Bay, Monterey

from $179
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, Harbor View
  • Room, 1 King Bed, Harbor View
  • Portola Room Two Double Beds
  • Portola King
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House

What’s around Portola Hotel & Spa at Monterey Bay, Monterey

Landmarks

  • In Downtown Monterey
  • Maritime Museum - 2 min walk
  • Fisherman's Wharf - 4 min walk
  • Monterey Bay - 12 min walk
  • Dennis the Menace Park - 13 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 27 min walk
  • 17-Mile Drive - 40 min walk

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 6 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 26 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 33 min drive
  • Salinas Station - 25 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lbs)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa on The Plaza has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room.

The spa is open daily.

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Portola & At Monterey Monterey
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 1 percent destination fee will be charged
  • Tourism fee: USD 2.00 per accommodation, per night

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 24.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 1,427 reviews

Exceptional 10.0
Will definitely stay here again
The location was great as was the service. I will definitely stay here again if/when I'm back in Monterey. I also thought it was a great place for the cost. I didn't expect to be so close to the pier and ocean.
Denise, us1 night trip
Very Good 8.0
Nice place- overpriced but convenient location.
Great location, Comfortable beds. No Ac in hallway- that was a tad surprising When i checked in i was told i either get a street virw or no AC. Wasnt happy with that. Spa was nice - too busy and not very accommodating for changing appts.
us2 night trip
Very Good 8.0
Nice place to stay but not much in amenities not even a morning newspaper.
Barbara, us2 night trip
Very Good 8.0
Fabulous Grammy Getaway
The Portola Hotel didn't disappoint. My granddaughters and I enjoyed the pool and the robes. The room was very clean. The bed was extra comfy. We were within walking distance of the wharf, the beach, and an easy walk to Canary Row. The delicious cookie sealed the deal. We'd recommend the Portola Hotel and hotels.Com 100%.
Susan, us1 night family trip
Exceptional 10.0
one of the best
Great location
David, us1 night romance trip

Portola Hotel & Spa at Monterey Bay, Monterey

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